GE APEL70LW Support Question

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Question posted by christinemleslie on October 11th, 2023

Internal Pump Not Emptying Bucket Completely

The internal pump does not empty the bucket all the way. Leaves about 4 to 5 inches of water. Is this normal?

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Answer #1: Posted by SonuKumar on October 11th, 2023 8:34 PM

This answer was accepted by the poster of the original question.

SonuKumar

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It is normal for the GE APEL70LW's internal pump to leave about 4 to 5 inches of water in the bucket. This is because the pump is designed to drain the bucket to a certain level, below which the pump cannot reach. This is to prevent the pump from running dry and overheating.

If you need the bucket to be completely empty, you can manually empty it or use the drain hose.

Here are some tips for using the GE APEL70LW's internal pump:

Make sure the bucket is properly inserted into the dehumidifier.

Make sure the drain hose is properly attached to the dehumidifier and the drain.

Make sure the drain hose is not kinked or blocked.

Make sure the drain hose is not longer than 16 feet.

Make sure the dehumidifier is placed on a level surface.

If you have checked all of the above and the pump is still not emptying the bucket completely, you may need to contact GE customer service for assistance.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related GE APEL70LW Manual Pages

Use and Care Manual - Page 1

Manufactured under trademark license. 49-7766 10-16 GEA DEHUMIDIFIER SAFETY INFORMATION 3 OPERATING INSTRUCTIONS Controls 4 How the Dehumidifier Operates 5 Automatic Defrost 5 Choosing a Location 5 Removing Collected Water 6 Water Level 7 Bucket Operation 7 CARE AND CLEANING Grille and Case 8 Water Bucket 8 Air Filter 8 Bucke Filter 9 Storage 9 TROUBLESHOOTING TIPS. . . . . . 10 ...

Use and Care Manual - Page 3

... cord must be replaced with the company handling disposal about what to do not attempt to service the dehumidifier yourself. Ŷ1HYHURSHUDWHWKLVGHKXPLGLILHULQDQDUHDWKDWLV likely to accumulate standing water. If you do . Ŷ' RQRWXVHRXWGRRUV Ŷ7 KLVGHKXPLGLILHULVLQWHQGHGIRULQGRRUUHVLGHQWLDO DSSOLFDWLRQVRQO...

Use and Care Manual - Page 4

... restored. 49-7766 If you first use the dehumidifier, set the fan control to deactivate the pump. Fan Speed Pad Controls the fan speed. Press to clean the filter. Press for 3 seconds to activate the internal pump for more than desired, set . 1. Alarm If the bucket is full or missing for automatic removal of a power...

Use and Care Manual - Page 5

... with a full bucket of water. Ŷ$OORZDW...dehumidifier on carpet or over a cold refrigerated dehumidifying coil. Correct Above Wrong Below at least 18inchs at least 18inchs NOTE: 7KHGHKXPLGLILHUKDVUROOHUVWRDLGSODFHPHQW but it is heated and discharged out the top grille into a bucket (or through a hose and drain). How the Dehumidifier Operates Moist, humid air is normal...

Use and Care Manual - Page 6

...7KH Pump indicator light will shut off. Open the drain cover on the back of into place on the dehumidifier. When the bucket is removed, the unit will flash then remain illuminated once the 3 seconds are complete. When the hose is connected, water will flow through it fits into place (should not be automatically emptied into...

Use and Care Manual - Page 7

... 7KHGHKXPLGLILHUZLOOWXUQRIIDXWRPDWLFDOO\ZKHQWKHEXFNHW is full, or when the bucket is not in the proper position. When the coil is secure. Foam 49-7766 7 OPERATING INSTRUCTIONS Using the Dehumidifier Removing Collected Water (Continued) To Install Hose: Push in hose and gently pull to remove. +ROGJUH\ULQJLQ...

Use and Care Manual - Page 8

... abrasives. To replace: Slide the bucket into the dehumidifier. Grasp the filter edge, and pull it around in the bucket, empty and rinse. CARE AND CLEANING Care and Cleaning Turn off the dehumidifier and remove the plug from the wall outlet before replacing it. Partially fill the bucket with warm, soapy water. Air Filter 7KHDLUILOWHU...

Use and Care Manual - Page 9

... 2. Push the other clasp away from the handle allowing the handle to disengage clasp clips from the other clasp. Clean the water bucket and bucket filter per instructions. 3. TO REMOVE THE FILTER: 1. Allow water bucket to dry and reinstall. 5 HPRYHSXPSKRVHDQGVWRUHZLWKXQLW To Release Hose: Hold the grey ring while pulling...

Use and Care Manual - Page 10

... air as desired. 7KLVLVQRUPDO Check the hose connection. Intended to use the bucket to collect water. Change to a lower setting or empty the bucket and replace properly. 7KHEXFNHWPXVWEHLQSODFHDQGVHFXUHO\VHDWHGIRU the dehumidifier to operate. 7KHUHLVDSURWHFWLYHWLPHGHOD\XSWRPLQXWHV WR SUHYHQWWULSSLQJRI...

Use and Care Manual - Page 11

... One-Year Warranty: Ŷ/RFDWH\RXURULJLQDOVDOHVUHFHLSWDQGPDNHDQRWH of your name and address and a description of original purchase. WARRANTY GE Appliances Dehumidifier Warranty For The Period Of: GE Appliances Will Replace: One Year )URPWKHGDWHRIWKH original purchase Replacement unit for any product which fails...

Use and Care Manual - Page 12

... prompt service under the terms of the year! Caution must be there after your warranty, should be performed by phone at 877.959.8688 during normal business hours. Instructions contained in effect. Other servicing generally should the need arise. You may cause unsafe operation. You can have parts or accessories sent...