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Gateway ZX6961 Support Question

Gateway ZX6961 Support Question

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Question posted by UKJ00 on September 16th, 2020

Touch Screen

my touch screen is no longer working

Current Answers

Answer #1: Posted by INIMITABLE on September 16th, 2020 3:33 PM
This answer was accepted by the poster of the original question.
INIMITABLE

Member since:
April 3rd, 2020

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The issue could occur if touchscreen driver is not installed properly or it is corrupt. ... I suggest you to uninstall and reinstall the touchscreen driver.
or maybe you mistakenly turned off the touchscreen

How do I turn on the touchscreen on my Gateway laptop?Open the Device Manager in Windows. Click the arrow to the left of the Human Interface Devices option in the list, to expand and show the hardware devices under that section. Find and right-click the HID-compliant touch screen device in the list. Select the Enable device option in the pop-up menu.


I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers

-INIMITABLE
Answer #2: Posted by tapiwanashemarewangepo18 on September 16th, 2020 4:34 PM
tapiwanashemarewangepo18

Member since:
September 16th, 2020

Points: 100
100
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unscrew and remove the battery then restore it and power on

Answer #3: Posted by adpoint on September 17th, 2020 8:39 AM
adpoint

Member since:
September 17th, 2020

Points: 100
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If your touch screen is unresponsive or not working as expected, try restarting your PC. If you're still having trouble, check for updates: Select Start, then Settings. Under Settings, select Update & Security, then Windows Update, and then the Check for Updates button. Install available updates and restart your PC if necessary. If you don't have any updates that require a restart, it is a good idea to restart your device to make sure any pending updates have been installed. If the touchscreen still isn't working, see Surface touchscreen: Touch issues or contact the device manufacturer.

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