Frigidaire FEX831FS Support Question
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Question posted by Anonymous-88903 on December 13th, 2012
Washer
Im working on a washer dryer combo Model # FEX831FS4. We have recently replaced the water pump, it worked when we did this. Now the washer will start but will not pump water to the drum. Can you help??
Current Answers
Answer #1: Posted by OnlineOutreachSpecialist on December 17th, 2012 12:36 PM
Hello Anonymous-88903 - First, does the drain pump make a humming noise? If so, you possibly have a restriction in the drain line. Try setting the cycle to spin only and verify if water pumps out. If you have already replaced the pump and issue continues then the unit could possibly be experiencing an issue with the timer, control board not communicating correctly or a faulty door lock assembly. In this case since it is such a complex unit, I suggest contacting a professional to move forward accurately to properly diagnose and repair the washer.
Online Outreach Specialist
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