1997 Ford Probe Support Question
1997 Ford Probe Support Question
Find answers below for this question about 1997 Ford Probe.Need a 1997 Ford Probe manual? We have 4 online manuals for this item!
Question posted by perebm on September 23rd, 2014
Ford Probe Does Not Have 2nd Or 4th
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Customer Assistance Guide 1st Printing - Page 1
Contents
Getting roadside assistance Ford Extended Service Plan Getting the service you need The Dispute Settlement Board Getting assistance outside of the US Ordering service publications Accessories Ordering additional owner literature Index 2 2 3 4 7 9 10 13 14
1
Customer Assistance Guide 1st Printing - Page 2
...towing or repossession). To obtain information about reimbursement, call 1-800-241-FORD. To receive roadside assistance, call 1-800-241-FORD. Even non-warranty related tows, like accidents or getting stuck in...you run out • tow the vehicle if you are not eligible for your Ford or Lincoln-Mercury dealer. Ford ESP is available: • 24-hours, seven days a week • through...
Customer Assistance Guide 1st Printing - Page 3
...benefits during the warranty period (such as: reimbursement for certain manintenance and wear items). Ford strongly recommends taking your vehicle to ensure your new vehicle is subject to service your ... not satisfied, speak with the owner or general manager of more the 5,100 participating Ford Motor Company dealers. You may , however, take your own driving needs, including reimbursement...
Customer Assistance Guide 1st Printing - Page 4
... • the date of vehicle purchase • the current kilometers (mileage) of qualifying Ford Motor Company vehicles
4 THE DISPUTE SETTLEMENT BOARD The Dispute Settlement Board is: • an... the hearing impaired: 1-800-232-5952) Please have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name ...
Customer Assistance Guide 1st Printing - Page 5
... vehicles) Complaints involving vehicles in all states. How does the Board work? Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or ...does the Board review? What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer
5 Contacting the Dispute Settlement Board
The Dispute Settlement Board may differ ...
Customer Assistance Guide 1st Printing - Page 6
... kilometers (mileage) • the name of the dealer who sold or serviced the vehicle • a brief description of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to the address provided on the application. Dealers are chosen because of all documents and maintenance or repair orders relevant...
Customer Assistance Guide 1st Printing - Page 7
...impartial decision, decided by using improper fuel. Before exporting your vehicle back into the U.S. Ford Motor Company is reviewed, the Board mails you of the Board are traveling or living ... vehicle, contact a district or owner relations office before you are binding on the dealer and Ford, but not on which to the complaint, including oral presentations, if necessary. The Board also...
Customer Assistance Guide 1st Printing - Page 8
...-4857 FAX: (313) 390-0804 If you buy your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations.
8 If the dealership employees cannot help you to the nearest Ford affiliate office. Customer assistance
nearest Ford dealership. If the dealership cannot help you, they can direct you , write or call...
Customer Assistance Guide 1st Printing - Page 9
EST For Credit Card Holder Orders Only
CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday - RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only
9 Customer assistance
FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S. Friday 8:00 A.M. - 6:30 P.M. Friday 8:00 A.M. - 6:30 P.M.
Customer Assistance Guide 1st Printing - Page 10
... or products of equivalent quality: Ford Custom Clearcoat Polish Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant Ford Deluxe Leather and Vinyl Cleaner Ford Extra Strength Tar and Road Oil Remover Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner Ford Premium Car Wash Concentrate Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner...
Customer Assistance Guide 1st Printing - Page 12
... are not properly designed for automotive use or are equipped with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for specific weight information. • The Federal Communications Commission (FCC) regulates the use of such equipment.
12 Consult your vehicle, do not...
Customer Assistance Guide 1st Printing - Page 14
Index
Accessories ...10 Customer assistance away from home ...4 Customer Assistance Center, Ford (U.S.) ...4 Dispute Settlement Board ...4 Extended Service Plan, Ford ...2 Ford Dispute Settlement Board ..4 Order forms, service information ...9 Roadside assistance ...2
14
Owner Guide 1st Printing - Page 4
... better products and services than our competition. It is socially responsible and commands respect for its integrity and for excellence in our products - Introductory Information
Ford's Commitment to You
At Ford Motor Company, excellence is never compromised. s You are judged.
Owner Guide 1st Printing - Page 5
... of the book provides a page number following each item which information applies to your vehicle, talk to you have a specific question or need additional information. Ford may not have read all of Contents, or the Index. You may discontinue models or change specifications or design without any notice and without incurring...
Owner Guide 1st Printing - Page 6
... 1580, Station B, Mississauga, Ontario L4Y 4G3.
Contact any Ford or Lincoln-Mercury dealer, or refer to the addresses and phone...find out about your vehicle's warranties and your basic rights and responsibilities. Read your Warranty Information Booklet carefully to Ford Motor Company of Canada, Limited, Service Publications, P.O. A record log is covered by writing to find information ...
Owner Guide 1st Printing - Page 7
... operate this book and the special supplement included with four-wheel drive vehicles entitled 4-Wheeling with Ford supplement.
4 See your vehicle. Special Notice NOTICE TO OWNERS OF UTILITY-TYPE VEHICLES
As with... longer period of time than the basic warranty that comes with other vehicles of this reason, Ford urges you may not select a 4WD or AWD option for your dealer for the details. If...
Owner Guide 1st Printing - Page 8
...-in" oils.
5 Breaking Your Vehicle In
Your new vehicle goes through an adjustment or break-in period during the first 1,000 miles (1,600 km) that Ford recommends. Apply the brakes gradually.
Owner Guide 1st Printing - Page 9
...is hot
Polish your vehicle as often as necessary to remove harmful deposits and protect the finish.
6 Ford, however, believes that limits engine speeds with a cut-out mode to chemical industrial fallout. Customers may...Wash the outside of purchase, whichever comes first.
For this reason, Ford has authorized its dealers to repair, at no charge to the owner, the surfaces of new vehicles...
Owner Guide 1st Printing - Page 14
... model shows 140 mph (225 km/h) and it has a 7,000 rpm red-line tachometer. All of these indicators means.
10 The instrument cluster on the Probe GT model is similar to possible problems with your vehicle. The following warning lights and gauges are : the speedometer on the cluster.
Owner Guide 1st Printing - Page 73
... container is fluid in this owner guide. WARNING Always warm up the windshield with the defroster before you use the washer fluid. See Servicing Your Probe later in the reservoir, and your washer doesn't work , check the washer fluid level visually and fill if needed. If the washer does not work...
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