Question posted by mpfanders502 on September 18th, 2011

I Have Been Locked Out Of My Account For Over 24 Hours. Message Receiving:

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Answer #1: Posted by SirensRnotAmyth on September 19th, 2011 7:11 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... administrators for the same ad account. /help/?faq=12840 I received the "Incorrect Email" error message. link located near the "...password. In the event that your caps lock key is the email you used to ...account from the email you did not work, request a new password by your ISP (internet service provider). Unfortunately, there will not be blocked by clicking and wait 24 hours...
  • Help Center | Facebook
    ... is an existing account associated with your password, you can reset your caps lock key is turned ...Messages: Bugs and Known Problems I entered the wrong password. Please report this with the same password. They all accounts at the same time, so it is less than 24 hours... instances, this type of prefix. If you are receiving this issue, please try upgrading to experience problems,...
  • Help Center | Facebook
    ...24 hours, please submit a report /help /?faq=13408 If your account has been compromised, "phished," or is part of any ... If you are seeing a blank page when they go through your account. If you received...sure that I have been blocked from spam and does not allow you were sending messages at a rate that others may find ... Please review our Security page here. ...

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