My Partner Is In Usa And Cannot Access Her Account Back Home In Holland. Why?

Why can my partner not access he account back here in Holland from a laptop in USA. She has given all details of name and password, but cannot open her account. WHY?

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Answer #1: Posted by Odin on November 5th, 2012 10:36 AM

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Odin

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The most common reason for disabling an account is use of a fake name. Facebook requires real first and last names. You'll find more details on this Facebook page. If she think that may apply, she can request a review here. Otherwise, her best bet may be to use this form.

Or...

Facebook's spam detection system has determined (rightly or wrongly) suspicious or deceptive activity that violates Facebook's Statement of Rights and Responsibilities. For a review she can file this form.

Or...

Facebook is making an improvement to the database that her account is stored on. During this time, she will not be able to gain access to your account. In most instances, this maintenance will last only a few hours. If the issue lasts longer than 24 hours, she may wish to follow these instructions to clear her browser's cache and cookies. If that doesn't work, she can try submitting this Facebook form. This information is from this Facebook page, which you may wish to consult for further guidance.

Or...

If none of the above seems to apply, she can file this Facebook report.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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