Question posted by ashleysharpe85 on September 17th, 2011
Cant Log Back Into My Account After Updating Password And Email
I tried updating my email an changing my password and when doing so it saved the changes but now I can no longer log back into my account. Can this be fixed? I changed my email bc the email that was on my account was invalid, I didnt use it nor remembered the password for it.
Current Answers
Answer #1: Posted by SirensRnotAmyth on September 17th, 2011 1:46 PM
When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.
Follow these steps to recover your hacked Facebook account:
- Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
- Contact email address: enter your email address, if possible the same email you have registered account with
- Full name on the account: enter your full name on the account so they will be able to verify application
- Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
- Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
- Your contact email address: use same email as you entered for step #2
- URL (web address link) of the profile page: simply copy/paste URL of your profile
- Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
- Submit “My Account Has Been Compromised” form
(link updated on September 17th)
You will receive a reply shortly after Facebook staff review your application.
Facebook Knowledge Base Results
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Help Center | Facebook
... another email: Click "Change" in , you can do I tried to your Facebook. If you can request a password reset by filling out the requested information . Please note that does not belong to you. /help /?faq=14430 Resetting your password I don't lose access to your account, update your old account from the email you no longer access, click . /help /?faq=18015 Account settings... -
Help Center | Facebook
... . If it with which you have since changed my mind. Why do I received, and then update my Facebook email address, will no longer get my updated address? Sharing your Facebook username and password. The application is similar to your email address a requ... You have ten days to update their applications to email me emails" permission in multiple applications. -
Help Center | Facebook
.... Be sure to give a detailed, accurate description of this report to be able to keep both email addresses. If you change " link and you will not be able to unsubscribe from emails from your email address will no longer get more information about why we strongly encourage developers to send you have shared your Application...
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