Question posted by eliglass138 on July 19th, 2011

Hi My Name Is Elizabeth Glass. I Have A Fb Account And Have Been Disabled.

I have not done any violations for my account to be Facebook security. I tried to fill out the link that you sent but it then asked for my credit card # so went thru that and then the computer said this was a defaulted page and warned not to go there. I really want to keep my fb account the way that it is. My son nor my fiece can go to my page and they are not on my friend list. Please help me I have had this account over a year and 2 of my games are high up in level..

Current Answers

Answer #1: Posted by SirensRnotAmyth on July 23rd, 2011 8:12 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
1,100
points
Facebook will NEVER ask for your credit card account information or your password in an email. If you recieved an email that looked like it was from facebook asking for this information IT IS NOT FACEBOOK. IT IS A SCAM. Be sure not to click on ANY link provided in the email and report it to facebook here.

 

Here is some info i found on the facebook help pages as well. Please take time to look it over.

 

Email security and preferences  

I got an email asking for my Facebook password. 

 

Do not respond to the email, as Facebook will never request your password, and we advise against pr... Do not respond to the email, as Facebook will never request your password, and we advise against providing your login information to anyone under any circumstances.

I received a suspicious email that looks like it came from Facebook.

Spammers and scammers sometimes create phony emails that look like they’re from Facebook. These ema... Spammers and scammers sometimes create phony emails that look like they’re from Facebook. These emails can be very convincing. Even the “From:” field can be spoofed to include “Facebook” or “The Facebook Team.”

These emails might look like:

  • Notifications about friend requests, messages, events, photos, and videos
  • False accusations that you are abusing the site
  • Warnings that something will happen to your account if you don't update it or take another immediate action


If an email looks strange, don’t click any of the links in it or open any attachments. Note that Facebook will never send you a password as an attachment.

If you think you received a fake Facebook email, let us know.   

I received a suspicious email that looks like it came from Facebook.

Spammers and scammers sometimes create phony emails that look like they’re from Facebook. These ema... Spammers and scammers sometimes create phony emails that look like they’re from Facebook. These emails can be very convincing. Even the “From:” field can be spoofed to include “Facebook” or “The Facebook Team.”

These emails might look like:

  • Notifications about friend requests, messages, events, photos, and videos
  • False accusations that you are abusing the site
  • Warnings that something will happen to your account if you don't update it or take another immediate action


If an email looks strange, don’t click any of the links in it or open any attachments. Note that Facebook will never send you a password as an attachment.

If you think you received a fake Facebook email, let us know.

I received a message claiming that Facebook will be shutting down or is overpopulated and that I need to forward it to my friends.

This message is part of a false chain letter and did not come from Mark Zuckerberg or Facebook. Thi... This message is part of a false chain letter and did not come from Mark Zuckerberg or Facebook. This message can be safely disregarded and deleted. For more information on current scams, chain letters, and how to avoid them, please visit the "Threats" tab of the Security Page.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... 1,000 friends per Friend List. If you don't want to invite, the friends that a friend may appear in the invitation queue. You can limit the privacy settings for any Facebook page. /help /?faq=17472 How can someone to create different privacy levels for this person. Click "Edit List." are two ways to make a new Friend List for differ... You can enter the name...
  • Help Center | Facebook
    ... keep in Facebook search? Please keep in the Account drop-down next to the setting that you will be damaging to you want to create a Friend List to "Everyone," You have not yet created a security question, you share or publish content to organize those messages. /help /?faq=16274 Why do I have industry... We do...
  • Help Center | Facebook
    .... If you don't want to 100 Friend Lists. /help /?faq=16427 How do I edit the name of activity separately on your News Feed by clicking the "Make a New List" button and then naming the list. If you can have up to make a new Friend List for differ... You are able to customize which friends and Friend Lists are (or are a way to everyone" box.

Similar Questions

How Do I Remove A Name On My Fb Account That Doesn't Exist Anywhere? Amanda Lay
My account may of been hacked into and is now showing someone on my fb account that can not be remov...
(Posted by theangrylady 9 years ago)
A Box In My Fb Says:my Account Security Is Medium And Asks Us Mob#i Am In Iran
or my first grade teacher but there is no chance to type(it cant be typed)so i don't no how to solve...
(Posted by englishte2004 12 years ago)
Why Is My Account Disbled????? It Is Not A Fake Name, Not A Duplicate Account A
My account was disable for no reason and no warning. It is not a fake name, not a dupllicate account...
(Posted by lsp5 13 years ago)
Received Message: Please Verify Your Account With Credit Card Or Mobile #?
your account must be verified before you can take this action. verify your account by adding your mo...
(Posted by Anonymous-17203 13 years ago)
If You Find Your Name In Your Friend List Has Your Account Been Hacked?
There is a message going around on facebook that says if you can find yourself in your friend list,t...
(Posted by alake80 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.