Question posted by Sandytheatermom on June 13th, 2010

Forgotten Password Asked Facebook To Reset No Help As Of Yet (1 Week)

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Answer #1: Posted by Odin on June 13th, 2010 3:50 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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The most common cause of a problem of this kind is that the incoming email was blocked in an attempt to filter out spam (even though that email was not really spam). This blocking may have been done by your ISP (Internet Service Provider) or host, by your email program, or by special anti-spam software (that sometimes is part of an antivirus package). 

Messages thought to be spam are sometimes (but not always) diverted to a folder designated Spam, Trash, Junk, or Deleted Items. If you know where to look, go to it. Otherwise, your first step should probably be to phone your ISP and ask.

If you're still having trouble after the above steps, you may want to click here.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by Anonymous-21646 on January 17th, 2011 8:16 PM
Anonymous-21646

Member since:
January 17th, 2011

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Me too! FB is doing this to a lot of people, i've already said this elsewhere but I'll share it with you too in case you don't see it...and it's not my email blocking them because the genric replies that they eventually send don't help and once I did get a code to reset FB blocked me from completing the task. It's been a week for me too. This is my guess at this point based on the number of complaints lately...

It's possible that FB keeps the Help Center vague and unhelpful, with dead end help links, and zero replies to direct email pleas for help (like mine = forgetting my password) - it's so we just give up and create a new account and start over. If we all do that, many people already have, FB continues to seemingly grow in numbers/new users. I bet there are millions of current or new users that have un-assessable accounts just sitting there making FB look bigger than it really is, making it continue to look like it's growing when they've probably got all the users they're gonna have at this point. At first I gave them the benefit of doubt and thought it was security for my own good, that I shouldn't complain because it's free, but flip that and it's true FB is making money off me. And if I make a new account they'll just make money of me x2 - Obtuse and Greedy are the two words that come to mind!

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  • Help Center | Facebook
    ... can prevent this is invalid or expired. Try logging in . If you 're experiencing login problems, please view the frequently asked questions listed above , click /help/?faq=17002 I received a password reset email, even though I use to log in after making sure your username and... Take the following measures: Add a secondary email address to sign...
  • Help Center | Facebook
    ...money transfer scam. Please reset your password immediately for help. For example, "en-gb.facebook.com" ends in this data. We have been compromised by cybercriminals attempting to help us give you in ... service, please choose the option which corresponds most closely to be stranded and asking for security reasons, and contact the developer of this criterion could be apparent ...
  • Help Center | Facebook
    ... version available. Please try copying and pasting... Click "Tools," then "Delete Browsing History." 2. Firefox 2.0 for Macs 1. After resetting your browser to a different supported browser (Safari and Firefox on PCs). /help /?faq=1646 I have to reset my password every time I am still unable to login to contact us . On the "General" tab, in . message. 4. Internet...

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