Question posted by nadinehagen31 on March 18th, 2012

I Cannot Get On Facebook With My Email Address Or Password

When I use my email address I get a new window, it doesn't work for one reason or another.

Current Answers

Answer #1: Posted by Odin on March 18th, 2012 4:07 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,640
1,090
points
First of all, you should never give out your password even in an ordinary email and certainly not to a public website. Facebook users have had great difficulties traceable to loss of privacy. "One reason or another" doesn't really give us much to go on. There are several possible problems. It could be as simple as typing your password with the caps lock key on. Make sure it's off. Or the problem could stem from an outdated browser, or overloaded cache or cookies.

Except for the caps lock key issue, these issues are all addressed at length on this Facebook page.

To try again, you may reset your password here (which you should do in any case!). If all else fails, try using a different browser.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... the steps below , try using a different web browser. Your username. Try resetting your password again. If you have received a Facebook password reset email that only you can reactivate your mobile device's web browser and clicking the "Forgot password?" This often happens if you have a secure email address that you did not work, request a new password by taking the following...
  • Help Center | Facebook
    ...password immediately for other Facebook users. If someone prevents them from viewing your behalf. You can reset this by clicking here. If you have an account on Facebook? Facebook removes photos or videos that is to contact us directly from his or her login email address...use your browser window... password . Facebook works... a new password, be...law reasons? ...
  • Privacy Policy | Facebook
    ...We are using your email address to find an application or website that use an external... how your privacy settings work, and how your password) to make changes to...new owner so that external source. “Everyone” We offer contact importer tools to make our advertising better, and to use...visibility in suggestions we implement reasonable contractual and technical protections to...

Similar Questions

Forgotten Email And Password Used For Facebook
I have forgotten my email adress and passwood I use for facebook, what can i do?
(Posted by tamrasmith1974 9 years ago)
How Do I Change My Password When I Have New Phone Number?
my acct. was temp. closed due to phising it said. iam trying to access my acct. and change password,...
(Posted by silasgfletcher 13 years ago)
How To Delete My Old Email Address & Use Only My New Address?
I already changed the email address on my account (followed directions on the Help center), but my o...
(Posted by schwarzeee 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.