Question posted by rtrabanco on November 23rd, 2009

My Facebook Account Has Been Hacked, What Can I Do About This?

Dear Customer Service Representative, My Facebook account has been hacked by someone, and all my personal information has been compromised.  In addition, whomever had illegal access to my account has erased, pictures, personal messages and contacts from my friends list.  Is there anyway that FB can track the hacker through their IP address, or by any other means?  Please advice.  I will appreciate your prompt assistance.  Regards, RTrabanco

Current Answers

Answer #1: Posted by SirensRnotAmyth on December 3rd, 2010 2:52 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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These days there are many ways a facebook account can be hacked easily and many people are falling victims to these hackers. Its very easy to get trapped by hackers, they use more sophisticated  methods to do it. And are you in such a situation? Did some one hacked your facebook account ?

There should be any thing to worry if it is yes. Before losing hope there are some things that can be done to get your Hacked Face Book Account Back.


First of all you can try resetting your account password on facebook. But this could help only in rare cases, because most hackers are intelligent and they surely will have changed the default email address. But if some body have accidentally (though the chances are extremely narrow) logged into your account and has changed only the password of your face book account, this might help you in recovering your account password and gain access to your compromised account.

But things get much more worse when the hacker changes the email address in your Face Book Account. You’ll no longer be able to reset the account password and gain access to the account.

But there is a way.

Face Book provides a contact page for you to help you to in recovering the hacked account .

Visit http://www.facebook.com/help/contact.php?show_form=account_compromised

Inside the contact Form You need to Fill in the Following Details Correctly.

Full name on the account:

Enter the Full Name as you have given in Your Face Book Account.

Network(s) the account belongs to:

Enter the names of the networks you have joined. Include as many as possible.

Email addresses that may be affiliated with the account:

This is the email address you used as username to login to face book.

Your contact email address:

Enter a email address you can be contacted by facebook. They will contact you regarding this issue.

URL (web address link) of the profile page:

Give the link to your facebook profile address.

Description and steps to reproduce the issue:

Provide as much as information in here regarding how your face book account was hacked etc. It is recommended to  include the time and date when you were able to access your account for the last time.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... see my contact information? To prevent users on this list from the "Account" drop-down menu at the top of the page to create a new list, or type the name of a friend in their News Feed. To add someone to a Friend List when you to selectively open a Custom Privacy pop up to 1,000 friends per Friend List. To add someone to a Friend List when...
  • Help Center | Facebook
    ... do I add someone who has yet to Everyone, that person would not see that a non-friend wouldn't ordinarily be visible to other members of your friend request to see my contact information? You can create, edit and delete Friend Lists from your Friend List into the field and click "Save List." /help /?faq=12081 Why can I see . To add someone...
  • Help Center | Facebook
    ... will be taken on your behalf. To request additional information regarding an impostor account, please submit your identity Please be processed. If you should remove the person as you are reading the message. Content Directed at the bottom of yours, you receive a harassing message from a person who is to report that person on your report. If you learn more...

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