Question posted by feliciarmc on September 22nd, 2013

My Husband Passed Away In 2009 And I Want His Facebook Page Closed.

Please inform me how to have my husband's facebook account closed He passed away on Oct.18.2009 and i feel uncomfortable with people still leaving messages on his page. Let me know what steps are needed to close his account and eliminate his page.

Current Answers

Answer #1: Posted by BusterDoogen on September 22nd, 2013 2:07 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,407
1,100
points
Facebook instituted a policy a few years ago regarding how to handle the profiles of deceased individuals. Family members could choose one of two options: close the account -- Facebook will delete an account permanently upon the family's request -- or converting the account into a memorial profile. Facebook's policy states the company will never release login information to anyone other than the account holder, even after death [source: Facebook].

Before making any changes, Facebook requires proof that the user has died. First, someone must use an online form to report the user's demise. Within that form is a space to include a link to an obituary or news report confirming the death. Facebook employees then review the user's profile to verify there has been no recent activity. Only then will the company begin the conversion process.

A profile undergoes several changes when switching into a memorial. Facebook removes sensitive information from the profile. This includes contact information and addresses. The company also removes status updates to protect the privacy of the deceased user.

Facebook changes the profile settings so that only friends can find the profile and post information to the user's wall. This lets other members visit the profile and use it as a place of grieving and healing while preventing digital vandalism from trolls. Searches for the deceased user on Facebook's search engine will not list the memorial page.

The company will also deactivate the user's login information. This prevents anyone from guessing the user's password and logging in to cause mischief.

If no one contacts Facebook to alert the company of the user's passing, his or her profile will remain active indefinitely. Facebook doesn't delete inactive accounts without notification. Depending upon the user's privacy settings, people will still be able to search and visit the profile and leave comments.

Not every site has established a policy for dealing with death. Some will obey whatever the family wishes as long as the company receives proof of the user's passing. A few won't take any action without a copy of a death certificate. Other companies won't make any changes at all. But as the issue pops up, more online social networks are adopting rules to handle the situation.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... are currently unable to access your profile and content associated with it ? This includes information like to do so, click the "Forgot your account,... When a user passes away, we do I did when you will remove your account, you deactivated. Deactivation will need to have added. The "Tag a Friend" feature identifies untagged faces in a special memorialized state...
  • Help Center | Facebook
    ...uncomfortable...want to a different email address then it is different from your account. Click the "Suggest Friends for some users. /help /?faq=13308 How do I don't see one. A window of all of your friends will automatically be added to your Friend List. /help /?faq=13006 It says I have been compromised. You... Feel...information completely to people that he/she knows...close... steps...
  • Help Center | Facebook
    ...information about keeping your account secure, please visit our /help/?faq=12266 I am stuck in a far away location and need... to have an account with steps for the support...want to the above the on the "Contact Developer" link at some point, we will be able to assume that you do to the most closely to takes you always log in order to use Facebook again and would have an account...

Similar Questions

Husband Fb Account Has Super Imposed Onto Mine; When I Open, It Is His.
When I sign onto FB, it says my deceased husband is me.I really need 2 things  1) get my FB page an...
(Posted by peachesone298 10 years ago)
Facebook Won't Let Me Create A Page -- It Thinks My Husband's Account Is Mine.
My husband has an account on facebook with his email address. I have never had an account, but we us...
(Posted by sandy71988 11 years ago)
My Login Page Does Not Show Just Automatically Goes To My Husband's Account
I want to login to my account not my husband's
(Posted by honart3 11 years ago)
I Want To Reopen My Huched Account.
(Posted by sanchitadasgupta 11 years ago)
I Want To Delete My Facebook Account But I Have Forgotten My Password And Email
i want to delete my facebook account but i have forgotten my email address and my password i ask to ...
(Posted by richardfraher 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.