Question posted by tiesties on July 15th, 2010

Deactivated - They Say I Committed Fraud Using My Partners Credit Card For An Ad

Using my partners credit card to finance an ad campaign has caused a cry of FRAUD.  I have explained the fact that I have permission but Face Book is being unreasonable concerning a simple error on their part.  To finance a new on-line business, we are buying Google AdWords, URL submissions  etc all on this AmEx Card.  I am building the site and handling all of the mechanical stuff and the marketing.  My plate is really full so anything that distracts me is not good.  Both of my partners have a limited understanding of the hows and whys of the entire Web World so I have to explain and teach them, then sell them, then make it work,  I look bad now in front of these guys and I am also losing my Face Book Page including a Face book page for my personal necktie on line biz, I have sent them five email responses and I received the .  Can you provide any email address or method to beg for understanding.  this is not fraud but a simple misunderstanding and Face Book is being un-fair and very stupid, besides being impossible to contact To: [email protected] Hi Jeffrey,Our records indicate that your account was disabled due to suspected fraudulent activity. In the interest of protecting our users, we will not be able to reactivate this account.  Thank you for your understanding, HenryRisk ManagementFacebook  

Current Answers

Answer #1: Posted by Odin on July 15th, 2010 6:20 AM
Odin

Member since:
April 10th, 2010

Points: 41,236,700
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Unfortunately, Facebook is not responsive to personal appeals. It seems you've done all that can be done. Sorry.


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  • Help Center | Facebook
    ... credit card is not passing our fraud protection system. The amount that your daily spend limit. Visa, Mastercard, American Express, JCB Japanese Yen - To resolve your ... If you may be used in order to enter your credit card information so that you have a feature request or suggestion for Facebook Ads payment options. Your daily spend limit will charge your campaigns...
  • Help Center | Facebook
    ...=12320 Unfortunately it is not currently possible to designate separate credit cards for each client to create business accounts for the same ad account. /help /?faq=12321 What is a violati... To get started , you will most likely be sure to confirm the creation of Use. To get started , you will then need to administer Pages...
  • Help Center | Facebook
    ... each completed payment you otherwise could have not ye... It does not include any act... From the 'Ads Manager' tab you to your credit card. To see this process, and the ad that you can click on a specific campaign per click (if bid on a CPC basis) or thousand impressions (if bid on a CPM basis) on...

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