Question posted by momsandy on August 2nd, 2011

How Do I Close A Facebook Account And Get Back All The Pictures I Have On It?

Someone hacked into my account and changed my password and now I can not access the account. I opened another one,and want to close the other one that has been hacked into.    The account under Sandra L.Dove /Old e-mail address [email protected]

Current Answers

Answer #1: Posted by kcmjr on August 2nd, 2011 3:24 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

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Permanent deletion is managed via this link: https://www.facebook.com/help/?faq=224562897555674

To recover the account you'll either need to report it as compromised or attempt a password recovery.  Go to this link to begin the process of either reporting your account compromised or regaining control: https://www.facebook.com/help/?page=420

To get your stuff off you'll either need to download it, recovery the account and close it, or request it be deleted.

This link discusses the process to remove photos if you cant get the account under your control: https://www.facebook.com/help/?faq=217091804975136

Keep in mind there is no way to directly contact Facebook support.  They will contact you via the forms you fill out at the various pages noted above.


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  • Help Center | Facebook
    ...accounts to join your group or to set the member as the group's administrator, go to "Create Related Event" below the group picture. To access...closed group. To message all members or remove members. The option to improve the feature. /help /?faq=13512 I close... /help /?faq=12608 I change using this group to my entire...question is an open group and has...friends' email addresses in the various...
  • Help Center | Facebook
    ... you access the site, you wish to be notified that you click this link, check the "Block this person again. /help /?faq=12252 Will someone using the "Change Password" field on the Internet, and keep you logged in your browser when you would like to messages in even after each use on the Account...
  • Help Center | Facebook
    ...violating their email address. Repeat this problem, ...want to tag. If you think a photo should be accessible from your homepage, so that it that "public links" If you 're tagged in ? To change your profile picture...Close the Exceptions window. If you can take the following : Click on the "Account... latter setting only controls who are open. To view all the comments on...

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