Epson WorkForce 520 Support Question
Epson WorkForce 520 Support Question
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Question posted by bluejmarti on March 24th, 2014
Communication Error When Trying To Scan On Epson Workforce 520
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Related Epson WorkForce 520 Manual Pages
Brochure - Page 1
WorkForce® 520
Print | Copy | Scan | Fax | Wi-Fi®
Engineered for the life of the product4
Hassle-free
• Easy wireless printing - fax memory up to 180 pages
... 50% of 15 ISO ppm (black) and 5.4 ISO ppm (color)†
• High-speed faxing - get about 2x more prints with Easy Epson Wi-Fi2
• Save energy -
Features and Benefits
Fast
• Get performance -
Brochure - Page 2
...one maintenance, and all -in-ones priced at www.epson.com/recycle 11 SmartWay is used . CPD-32658 5/10 WorkForce® 520 Print | Copy | Scan | Fax | Wi-Fi®
Specifications
PRINT Printing ... www.epson.com/printspeed for a Better Future is based on ISO/IEC 24711 in dark storage conditions. level of performance subject to the best-selling monochrome and color multifunction laser printers...
Quick Guide - Page 1
WorkForce® 520/525 Series
Quick Guide
Network Setup Basic Copying, Printing, Scanning, and Faxing
Maintenance Solving Problems
Quick Guide - Page 2
...(Ethernet) Network Setup 18
Loading Paper 25
Using Special Papers 26
Placing Originals for Copying, Scanning, or Faxing 28
Using the Scanner Glass 28 Using the Automatic Document Feeder 28
Copying ... the Control Panel 39 Receiving Faxes 40
Scanning a Document or Photo 41
Quick Scanning With the Scan Button 41 Scanning With Epson Scan Software 42 Scanning With Mac OS X 10.6 43
2 Contents
Quick Guide - Page 3
Maintaining Your Product 44
Checking the Print Head Nozzles 44 Cleaning the Print Head 45 Checking Ink Levels 45 Purchasing Epson Ink Cartridges 46 Replacing Ink Cartridges 47
Solving Problems 49
Checking for Software Updates 49 Error Indicators 49 Problems and Solutions 50 Where to Get Help 54
Notices 55
Contents 3
Quick Guide - Page 36
... the product. Connect the phone cable from a speed dial or group dial list, or using the Epson FAX Utility. cable
36 Faxing a Document With Windows, see the online User's Guide. Connecting a...use a telephone or answering machine, you need a second phone cable. Faxing a Document
Your WorkForce 520/525 Series lets you send faxes by entering fax numbers, selecting entries from the wall jack...
Quick Guide - Page 37
Setting Up Fax Features
Before sending or receiving faxes, you leave the WorkForce 520/525 Series unplugged for instructions on the answering machine. Note: To select other settings or use the Epson FAX Utility, see "Using the Keypad to Enter Numbers and Characters" on page 38).
Press u or d to the EXT. You can enter...
Quick Guide - Page 38
... characters, press a keypad button repeatedly to the Your Phone Number screen. 4. Entering Your Phone Number
1. When you should set the WorkForce 520/525 Series to pick up to enter your phone number (up on the fifth ring or later: 1.
Press the K Fax button,... number, use for the answering machine. 6. Press u or d or use the numeric keypad to select Communication, then press OK. 4.
Quick Guide - Page 39
... and select settings as described below. Your document is faxed.
■ If the fax number is scanned:
If you do not need to send your original(s) for faxing (see page 28).
2.
Sending ...a redialing message and the product redials after one minute.
Note: To dial the number using the Epson FAX Utility, see your document on the scanner glass, you see the next section. Press the ...
Quick Guide - Page 41
...-down on the glass, in the back left corner, as an attachment in your WorkForce 520/525 Series to quickly scan a photo or document and save them on page 28.
2.
You can use your email application. Scanning a Document or Photo
You can even scan a photo and have it automatically included in an email message. Quick...
Quick Guide - Page 42
... Mac OS X 10.6" on page 28.
2. Then open the File menu, choose Import or Acquire, and select your desktop.
■ Macintosh: Double-click EPSON Scan in the back left corner, as shown on page 43. Open the document cover and place your original face-down on your product.
4. Close the ...
Quick Guide - Page 45
... is low.
Replace any dried ink soften. Cleaning the Print Head 45
Press x Menu. 3. Then try cleaning the print head again. Checking Ink Levels
You can clean the print head. To check the ink...and wait at least once a month to run a nozzle check and confirm that doesn't help, contact Epson as described on the LCD screen. Load a few pages at least six hours to print a few sheets...
Quick Guide - Page 46
...
125
126
125
126
125
126
125
126
Note: We recommend that you try to print when ink is displayed. Note: To disable checking for ink offers or updates from an Epson authorized reseller. You can also purchase supplies from Epson, see the instructions in your print quality and could result in product...
Quick Guide - Page 49
... page 54). Solving Problems
If you have a problem with your Epson product, check the messages on the LCD screen to solve most common problems. If you see one of the error messages below, follow the steps here to proceed.
Error Indicators
Follow the instructions on the LCD screen to a working phone line. Solving...
Quick Guide - Page 50
...connect to the wireless router or access point
■ Try connecting to the wireless router or access point with your computer or another device to confirm that it is working correctly.
■ ... solutions below if you will also need to contact Epson (see page 14 for instructions on manually entering your Epson product. Please contact Epson Support. LCD screen messages
The product's ink pads ...
Quick Guide - Page 51
... and the WiFi light on the product is not available in EPSON Scan Settings. Cannot find the scanner or start Epson Scan ■ Epson Scan is on , and then try moving the product closer to your computer's TCP/IP settings are scanning a large document at high resolution, a communication error may occur. see page 43 for
your network does not assign...
Quick Guide - Page 52
... jammed paper from the edges slightly. If paper is not bent, folded, or curled. Caution: Do not try to turn on the product. Don't load paper above the arrow mark inside , press the P On button... software (see page 35) when copying or faxing.
■ Use the Automatic Document Feeder to fax or scan legal-size documents, but not to copy them. If paper has jammed, follow these steps: 1. Place the...
Quick Guide - Page 54
.../ink3 (U.S.
You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your product for support, please have the following information ready: ■ Product name (WorkForce 520/525 Series) ■ Product serial number (located on the label in back) ■ Proof of purchase (such as a store receipt) and date...
Start Here - Page 1
... reliability.
Then press
or to your computer yet.
2 Press the On button.
3 Shake the ink cartridges gently 4 or 5 times, then unpack
them.
*411861400* *411861400* WorkForce® 520/525 Series
Start Here
Read these instructions before using your product.
1 Unpack
Phone cord
Power cord
French control panel stickers (included for Canada only)
Caution...
Start Here - Page 4
... enter your number! Need paper and ink? For the right supplies at www.epson.com/ink3 (U.S. This information is a service mark of their respective owners. It's as easy as shown:
Genuine Epson Paper Epson offers a wide variety of Epson America, Inc. WorkForce 520/525 Series Ink Cartridges
Color Black (2) Cyan Magenta Yellow
Standard-capacity 125 125...
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