Itunes Gift Card Refund. Scam Uncovered . Contacted Apple Support. Cards Deactiv

Apple deactivated card numbers and money on cards returned to retail store that sold cards. Have contacted customer service numerous times over the last six months and the money has not been returned to me. What must I do to get Dollar General to return the money($1000) that the deactivated cards originally contained. Thank

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Answer #1: Posted by Odin on December 16th, 2016 12:17 PM

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Odin

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Sorry for your problems. Here are some steps to consider:

Call back customer service, and politely but firmly ask for a manager (use the contact information here--https://www.contacthelp.com/Dollar%20General/customer-service.)
As the company is in Tennessee, complain to that state's consumer affairs agency, at 615-741-4737.
Complain to corporate: use the corporate contact information here--http://www.corporateofficeowl.com//Corporate%20Office.

In addition to the above, you may want to consider a complaint site like https://www.gripeo.com/ or http://www.consumeraffairs.com/, or to https://www.yelp.com/, each of which is designed to get action from the offending companies

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.