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i need a new remote control what do i need to do?

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Answer #1: Posted by MaryBDish on August 10th, 2012 9:12 PM

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MaryBDish

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Hi, to get a replacement remote you will need to contact DISH. They will troubleshoot the remote issue with you and if you need to get a new one, they can order it for you. The cost will be determined by your account and if you have the Protection Plan or not. You can email me directly and I will assist you further. Thank you!

Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

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