My Remote Wont Change Channels

My remote has new batteries, and it's at the right t.v but it won't change the channels. What do i do to make it work>

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Answer #1: Posted by MaryBDish on July 28th, 2012 10:42 PM

MaryBDish

Member since:
December 30th, 2010

Points: 627,730

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Hi, I apologize you are having a problem with your remote and I will be happy to help you. When you try to change the channel is the SAT button on the top left of the remote lighting up? If not press and release the Sat button and try again. If it is still not working, you will need to readdress the remote to the receiver.

How to address remote to DISH receiver:

Go to System Info screen. (System Info button on front of receiver)
Hold down the “SAT” button until all mode lights light up.
Enter a number between 1 and 15 using the numeric keypad on the remote.
Press the pound (#) button.
Once the SAT button blinks three times, press record.

Note: If successful, the number selected in step 3 will appear in the System Info screen under Remote Address.

If you have any issues or additional questions, please feel free to e-mail me directly. Thank you!

Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

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