Dish.com Remote Tv2 Will Turn On Work Volume But Not Turn On Reciver

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Answer #1: Posted by kimesco on February 12th, 2014 11:51 AM

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kimesco

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Hi there SteLedij, My name is Kimberly and I form part of the Social Media Department with DISH. I regret the inconvenience you have experienced with our remote and will be happy to help you. First make sure that you are using the correct remote control #2 in case you have more than one dual receiver at home. If you do, check that your UHF remote antenna is securely connected to the "Remote Antenna" port on the back of your receiver and that the antenna is upright. Try addressing the remote again. Please take the remote to the TV1 location (where the receiver is) once you are here, (using remote #1) Press Menu on the remote twice, this should take you to the System Info screen. On the System Info screen towards the bottom you will see listed 'Remote address 1' and 'Remote address 2' put remote #1 down and grab remote #2. On the remote, press and hold the clear SAT button at the top for 5 seconds (once the buttons begin to flash) press the number 8 button on the remote, and then the 'Record button 3 times' After this procedure grab remote #1 again and press 'Select' take remote #2 to Tv. 2 location and try it. If you need additional assistance please contact me at: [email protected]

Kimberly Escobar

Social Media Representative

DISH L.L.C

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