When You Dish Remote Turns Tv On And Off But Not Channels

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Answer #1: Posted by kimesco on April 9th, 2014 2:35 PM

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kimesco

Member since:
December 23rd, 2010

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Hi there Aerajb1, My name is Kimberly and I form part of the Social Media Department with DISH. It is a pleasure to help you. If your remote is currently not allowing you to access your guide and change channels please make sure that your remote is on the correct mode which is, Satellite Mode. How do you know if the remote is on SAT mode? You can find out by pressing any button on the remote and pay attention to the four mode buttons located at the top pf the remote and check to see if the SAT clear button is the one that lights up. If your remote is on SAT mode but is still not changing channels it will most likely need to be readdressed to the receiver.

Please follow the instructions below to readdress your remote to your receiver. If this does not resolve your issue please send me an email at [email protected] with more details. Thank you!

1. Press the menu button on the front of the receiver.

2. Press and hold down the SAT button on the remote until all the lights are lit.

3. Enter any number 1-15 on the remote keypad.

4. Press the pound(#) button once.

5. Press the record button 3 times.

Kimberly Escobar

Social Media Representative

DISH L.L.C

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