Dish Remote 1 Will Turn Receiver On But Won't Change Channels

The person who posted this question about Dish Network did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by kimesco on March 5th, 2014 3:14 PM

This answer was accepted by the poster of the original question.

kimesco

Member since:
December 23rd, 2010

Points: 303,510

1,100
points

Hi there razxcv,
My name is Kimberly and I form part of the Social Media Department with DISH. It is a pleasure to help you. If your remote is currently not allowing you to access your guide and change channels please make sure that your remote is on the correct mode which is, Satellite Mode. How do you know if the remote is on SAT mode? You can find out by pressing any button on the remote and pay attention to the four mode buttons located at the top pf the remote and check to see if the SAT clear button is the one that lights up. If your remote is on SAT mode but is still not changing channels it will most likely need to be readdressed to the receiver. Follow this link for detailed information on how to address your remote to the receiver http://www.mydish.com/support/remote-control?WT.svl=contentarea If you have additional questions please feel free to reach me at: [email protected]

Kimberly Escobar

Social Media Representative

DISH L.L.C

Dish Network Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
... inoperable remote. Use IR-to remote commands or changing channels on the back of the receiver between the piece of equipment and the location where the remote is a switch next to the batteries, toggle the switch to the B position, back to Troubleshooting w/ TV/VCR/AUX remote flow For dual tuner receivers: Verify the correct remote for all DISH Network remotes and...
Tech Portal : 3750 : Errors & Troubleshooting
... on the receiver to 20 minutes for initial software download. no picture is on the television. Verify the television is on the channel that the VCR is seen, check connections from a low volume or mute setting in TV mode on the DISH remote. (TV, ANT A, PIP1, S-Video, AUX, VIDEO 2, CHAN99, AUX, VIDEO 2, etc.) Change channels on...
Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
... March 20 2009 © Channels Change On Own Channels changing on the front of the receiver. Dual-tuner receivers in Dual Mode. Viewing TV through DISH Remote Access or a Slingbox and changing the channels through the application. Operate receiver in Single Mode. For IR ONLY, cover the receiver's IR sensor with the problem remote. If problem is on the front of...