Question posted by ikhyrum on April 1st, 2014

Dish Network Remote Volume Works Can't Channels

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Answer #1: Posted by kimesco on April 1st, 2014 12:08 PM
This answer was accepted by the poster of the original question.
kimesco

Member since:
December 23rd, 2010

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Hi there! My name is Kimberly and I form part of the Social Media Department with DISH. It is a pleasure to help you. If your remote is currently not allowing you to access your guide and change channels please make sure that your remote is on the correct mode which is, Satellite Mode. How do you know if the remote is on SAT mode? You can find out by pressing any button on the remote and pay attention to the four mode buttons located at the top pf the remote and check to see if the SAT clear button is the one that lights up. If your remote is on SAT mode but is still not changing channels it will most likely need to be readdressed to the receiver. Follow this link for detailed information on how to address your remote to the receiver http://www.mydish.com/support/remote-control?WT.svl=contentarea If you have additional questions please feel free to reach me at: [email protected]

Kimberly Escobar

Social Media Representative

DISH L.L.C

Dish Network Knowledge Base Results

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  • Tech Portal : (choose receiver model) : Remotes : (choose remote)
    ...send the preset TV2 Modulated channel to a steady light. You may not work in SAT mode. remote because of equipment you ...remote should change ) the desired TV2 channel Program Remote Control 2 to control the TV using a sequence of the remote until all mode button backlights illuminate (about six seconds) until all four mode lights will only allow the power, mute, and volume...
  • Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
    ...the receiver. Verify the UHF antenna is being used with the remote. Does the remote work . Wednesday April 22 2009     © ...work in the same room as delayed or no obstructions and within 40 feet of the receiver. Is this a DISH Network converter and remote? The IR to UHF kit receives UHF signal from a UHF remote, and transmits IR signal to remote commands or changing channels...
  • Tech Portal : Remotes : Address to Receiver
    ... have the same remote address for further assistance. Go to channel 100, select #1 'Customer Service,' then #2 'Tech Help Center.' You may refer to this great new feature simply tune to Troubleshooting w/ TV/VCR/AUX How To? To verify the code works have limited functionality with your remote for both. For example with a TV/DVD...

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