Blue Screen

my dish network tv2 works fine but TV1 has a blue screen. Help!

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by MaryBDish on August 25th, 2012 2:54 PM

This answer was accepted by the poster of the original question.

MaryBDish

Member since:
December 30th, 2010

Points: 627,730

1,090
points

Hi, I apologize for the problem with the TV1 Picture and I will be happy to assist you. The blue screen is more that likely the TV being on the incorrect input. We will need to cycle through the inputs until we find the DISH picture. Please, use your DISH remote, press and release the clear TV button on the top left side of the remote. Now press the Input or TV/Video button under the TV button. The TV will display a name, AIR, Cable, HDMI1, or Component, etc. Please go to each one an pause for about 30 seconds. If you are still having a problem, unplug the receiver from the power for 10 seconds and then when the green light is back on the receiver, try the process again. If you are still having problems please email me directly and I will assist you further. Thank you!

Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

Dish Network Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Tech Portal : 722 : Errors & Troubleshooting (Common) : Channels Change On Own
...of the receiver is lit under Dual and needs to Dual: Press the Mode button on TV1 or TV2 ? Is the problem on the front of the receiver. Verify the receiver outputs are connected ...sunlight, other electronic devices that transmit IR light such as remote pyramids. Enter the System Info screen without using the problem remote and change to Single: Press the Mode button on Warning 504....
Tech Portal : 222k : Errors & Troubleshooting : Video Distorted (Poor Quality)
... this does not work, try using cables that will display a black screen if the receiver settings were changed to 60 air. Coax - From TV1 location, verify or change the TV1 channel mode on the...channels? At the TV2 location, tune to 73, set up screen based on the correct input or channel. Is the problem fixed? TV1 TV2 TV1 and TV2 Tune the TV to a power strip? If the TV1 doesn't go ...
Tech Portal : Remotes : How To
... the problem with Shared View enabled. UHF – TV2 location or TV1 if UHF is Enabled on TV1 Select RECONFIGURE on televisions that now shows the System Info screen. Select CONTINUE to return to System Setup , then Shared View . Verify the correct remote for additional information on the screen. TV2 or UHF is enabled If the batteries...