Signal Code 31-11-45??

What does this mean it's been going on for two weeks and now were getting upset!!

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Answer #1: Posted by kimesco on April 22nd, 2014 10:56 AM

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kimesco

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December 23rd, 2010

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Hi there Ajgilroy, my name is Kimberly and I form part of the Social Media Department with DISH. The error message you are experiencing is regarding signal loss. Caused by poor weather, damaged cable, misaligned dish, malfunctioning equipment, or major changes in the home such as new roof, new carpeting, etc. Have you made any changes to the installation? is this occurring with all Tv's in your home? If not. reset the receiver by unplugging it from the wall outlet for 10 seconds. If issue persists please reach me at: [email protected] for further assistance.

Kimberly Escobar

Social Media Representative

DISH L.L.C

Answer #2: Posted by TheWiz on April 21st, 2014 7:24 AM

TheWiz

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October 13th, 2011

Points: 25,383,424

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You will need to call Dish Network and report the problem to them. You can call them at this number: (855) 318-0572.

Dish Network Knowledge Base Results

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Tech Portal : 510 : Troubleshooting : Authorization : Black Screen With Banner
... check switch test. Low / Red / Yellow At least one green box - Cancel will maintain the existing installation summary and the receiver will resume normal operation. Go to Signal Loss troubleshooting. Troubleshoot for DVR Recordings Corrupted. Tuesday August 04 2009 © Yellow / Red - Is the problem fixed? High / Green...
Tech Portal : 381 : Errors & Troubleshooting : Error 105
Go to Signal loss troubleshooting Perform a Check Switch Test. Go to only the odd transponders being active. Yellow/Red At least one Green box Go to System Setup, Installation, and System Info. What color is the icon in field g ? Press Menu on the right Select Test Tuesday February 17 2009 &...
Tech Portal : 3000 : Errors & Troubleshooting : Error 105
Select Check or Check Switch on the remote. Select Check. Press Menu on the right. Yellow / Red Green or Wrong Satellite Go to System Set up, Installation, and Point Dish. What is the signal strength? Tuesday February 17 2009 © Go to Signal loss troubleshooting Perform a Check Switch Test.