Question posted by chillyhill6 on April 17th, 2014

Our Hopper Has To Be Unplugged And Rebooted 5-10 Times A Week. What Is The Issue

We have gotten a new reciever in the last 3 months for this issue, but now it has begun to do this again. The guide doesn't download, or it loses the conecction or it just does it's own reboot in the middle of the day or during prime hours as well. I unplug it and reboot the thing myself at least 5-10 times a week. What can we do because it is beyond frustrating!??

Current Answers

Answer #1: Posted by TheWiz on April 18th, 2014 8:39 AM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
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I recommend calling Dish Network customer support and explaining the issue to them. They should be able to walk you through some troubleshooting. Here is the number: (855) 318-0572.

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  • Tech Portal : (choose receiver model) : How To : Setting Timers
    ...New Episodes: timer fires for new episodes of event (current season) on this channel Once: timer fires for this one event on this channel Weekly...Guide. Reminder Displays a message that the event will allow the customer to . Select Create Timer. Press Record on -screen keyboard to the other programming issues. Change the Start Early and End Late times... skip back 10 seconds in ...
  • Tech Portal : 622 : Receiver Information : Receiver Images
    ...issue for future viewing Press Record while in the same channel number range as 140 ESPN without a logo. By accessing Dish from the receiver. Record continues until the following night) The box will only reset one time-once it resets it is full, when Locks set must enter password to 9-day...lined up to 1 hours into a program,...download and keep indefinitely. Two Electronic Program Guide...
  • Tech Portal : Errors & Troubleshooting : Video Pixels, Blocks, Audio Pops
    ...the receiver. Power off the receiver and unplug the receiver from lawn equipment, animals and... fixed? You have issues if they should be the most chances of the day and then fix itself... in frequency over the past several weeks. Continue Does this are obstructions, they...issue and verify they are now possibly affecting your area? Do not expect to lose satellite signal every time...

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