I Have The Dish Insurance-will It Cover My Remotes

I have the dish insurance and I have 3 remotes that do not work anymore. Will my insurance replace them?

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by MaryBDish on June 7th, 2012 2:15 PM

This answer was accepted by the poster of the original question.

MaryBDish

Member since:
December 30th, 2010

Points: 627,730

1,100
points

Hi, I am sorry that you are having a problem with your remotes. If you troubleshoot the remotes with DISH and we are unable to resolve the issue, than you will be entitled to a replacement remote at no charge under the service plan. If you need assistance, please email me directly. Thank you!

Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

Dish Network Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
...remote work with your DISH Network manufactured remote. SAT switch on the right side of an entertainment center. The DISH Player keyboard uses a TV - If not, or the code does not provide full remote function, look up your remote for that device until all DISH Network remotes... correctly and are replaced frequently (multiple times per month), replace the remote. If addressing to...
Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
... your remote for all DISH Network remotes and would be either 10 decibel (db) or 6 (db). (This will initiate reinitialization of the Hard Drive on a 721, this manner If the remote works when ...does not have replaced the remote recently they are using the correct key that came with the replacement remote and not with the old remote. this will shorten the range of the remote control.) Are ...
Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
... your DISH Network manufactured remote. Try the other device, then press *. Wednesday April 22 2009 © Please contact the manufacturer of the Power Scan then it will determine if the IR receiver on the equipment is valid for assistance. If the code entered is not functioning. To verify the code works...