Question posted by tiafazz on February 10th, 2012

My Remote Control No Longer Works. How Do I Get A New One?

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Current Answers

Answer #1: Posted by MaryBDish on February 10th, 2012 3:56 PM
This answer was accepted by the poster of the original question.
MaryBDish

Member since:
December 30th, 2010

Points: 627,730
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Hi, I am sorry you are having a problem with your DISH remote. If you would like to email me directly with your account number or phone number listed on your account, I can let you know what we need to do to get a replacement remote sent to you. Thank you!


Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)
Answer #2: Posted by Rubix on February 10th, 2012 7:30 AM
Rubix

Member since:
December 14th, 2011

Points: 2,290
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Depending on who is the manufacturer is you can contact their support and order a replacement remote. If you do not feel like doing that you man also use a universal remote, such as this one. http://www.bestbuy.com/site/RCA+-+RCR412BN+Universal+Remote+Control+-+Black/3301034.p?id=1218397408351&skuId=3301034&st=universal remote&cp=1&lp=9

Dish Network Knowledge Base Results

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  • Tech Portal : 6000 : Equipment : Enhanced HD Module
    ... receiver. The Enhanced HD Module is no longer used . The Enhanced HD Module is dust... in the power cord and verify operation. New to purchase a model 811. A malfunctioning...working properly in the kit, it ? Yes, both the 8VSB and the Enhanced HD Module be used at the same time? Verifying Module Installation Make sure the receiver is still not present on the remote control...
  • Tech Portal : (choose receiver model) : Remotes : 1.5 NDB : Troubleshooting
    ... procedure automatically. The DISH Network receiver will also no longer display the address from the DISH Network remote control so the remote will operate both the DTVPal and the DISH Network receiver. Changing Other Receivers’ Channels To program the DISH Network remote to a new 3.2 remote control. When the DTVPal remote control is used in the same room as a DISH Network...
  • Tech Portal : (choose receiver model) : Remotes : (choose remote) : Address to other equipment
    ...longer works and you have the codes for the remote, the mode ... our remotes. Never replace a remote simply because it may refer to this great new feature ...works, press and release the Mode button until you find one that equipment. This will power off. Address to assist customers with technical issues, including remote control help you with your DISH Network manufactured remote...

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