Dead Remote Control Replacement

We are not sure what happened...I think it was a result of old age! All we know is that it was not able to do what we have been depending on it to do! How do we get a replacement for it?Please advise ASAP, so we can get back to normal! Thanks, Janet Norris

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Answer #1: Posted by TommyKervz on July 14th, 2015 2:16 PM

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TommyKervz

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Please refer to the Dish Network Remote Buying Guide on the links below

http://www.ebay.com/gds/Dish-Network-Remote-Buying-Guide-/10000000177630516/g.html

http://www.mydish.com/support/remote-control

Dish network universal remote control IR to buy here

Hope that is helpful.
Kervz at www.satechhelp.co.za

Answer #2: Posted by CheriTDISH on August 12th, 2015 9:47 AM

CheriTDISH

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Hi, my name is Cheri Torres and I work on the Social Media Team at DISH. When needing a replacement remote we normally do not require you to purchase a new one. If you have the protection plan on your account we would be able to provide you with a new one at no charge. If you do not have the protection plan you would only be required to pay for shipping. If there is anything we can look into for you please feel free to send us an email anytime at [email protected]. Thank you.

Cheri Torres
Social Media Team
DISH L.L.C.

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Tech Portal : (choose receiver model) : Remotes : 6.2 : Features
... 1 Green with black 1 Blue with your new receiver. Put the battery cover back on the remote control. Press RECORD on the remote control. Make sure the System Information screen shows the correct band information: Switch position A - SAT in AUX mode allows...except the DISH Player-DVR 942 must be configured as a replacement remote control. IR/UHF Pro Band A Switch Position B -
Tech Portal : (choose receiver model) : Remotes : 6.3 : Features
... models except the DISH Player-DVR 942 must be configured as a replacement remote control. SAT in step 1. You can use switch position A, otherwise the remote control will send out IR and UHF (not UHF Pro) signals to control the other receivers, the remote must use this remote in the A position. Press POUND (#). Press RECORD to open the System...
Tech Portal : (choose receiver model) : Remotes : 6.4 : Features
... installed, you can program the remote to control any other DISH Network satellite receiver, except for remote to the receiver. All rights reserved. 6.4 Replacement Remote Features The 6.4 remote provides extreme flexibility as a replacement remote control. Internal A/B switch allows selection between two frequencies to make sure the address and the remote matches the address on 622, 722...