When Can I Except A Corrected Bill From Dish?

Dish gave me a free month of internet service because i was getting 2.1 mbps and was paying for 10.0 mbps whitch was good, BUT then they put it back on,then said they would correct it again.???

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Home Network
... Ethernet connection and an existing wired high-speed Internet connection as Pay-Per-View and Dish HOME Interactive TV, etc. Free for a Limited Time: Keep a free program for a limited time before the system erases it . Verify a correct home network is listed, continue. If the IP Address is set up service. Installation is 'Not Connected', troubleshoot the home...
Tech Portal : Errors & Troubleshooting : Errors
... Phone System. If not corrected, call back? (Call back is used to download PPV purchase history and eliminates the Programming Access Fee.) Phone line Ethernet cable Verify an Ethernet cable is connected to download your event purchases. Tuesday May 20 2008 © Please contact your Internet service provider, retailer, home network...
Tech Portal : PocketDISH : Warranty : Standard Warranty
... is encouraged to try to correct the interference by one defective...duration of implied warranties. A Customer Service Representative will repair or replace your... EchoStar satellite or visit the internet site www.archos.com, on... at 1-877-300-8879 (toll free). All rights reserved worldwide. Limitations ...2007 © 2009 Dish Network L.L.C. However, there is not particular to...