I Am Trying To Connect To Epic Gift But Cannot Help

I received an offer to activate into epic movies n on demand for one month as a gift but I cannot do so. Please help me out

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by BusterDoogen on February 3rd, 2014 2:41 PM

This answer was accepted by the poster of the original question.

BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397

1,110
points

Sorry for your problems, I suggest you Call DISH Customer Service: 1-855-318-0572 or 1-888-615-3725 to assist you in activating this offer.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by waelsaidani1 on February 6th, 2014 4:00 PM

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,777

100
points

If you are unsure if you have EPIX through a subscription to BLOCKBUSTER @ Home or The EPIX Package, tune to channels 380, 381 or 382. If EPIX is playing on your TV, you already subscribe and can watch great EPIX movies on your TV, computer, and internet-connected devices. Through DISH Network, EPIX, EPIX 2, and EPIX 3 are only available on TV in HD at this time. DISH Network also offers EPIX Drive-In— a commercial-free movie channel celebrating the “B” Movie, genre films, and edgier fare. It is included in The EPIX Package and is part of a subscription to America’s Top 250 package or greater. EPIX Drive-In is on channel 292 and is only available in standard definition at this time. If you’d like to add BLOCKBUSTER @ Home or The EPIX Package to your DISH Network subscription click here http://m.dish.com/entertainment/channels/? or call DISH Network directly at 1-800-333-3474. If you’d like to upgrade to America’s Top 250, please click here http://m.dish.com/entertainment/channels/? or call DISH Network directly at 1-800-333-3474.

Answer #3: Posted by kimesco on February 13th, 2014 2:19 PM

kimesco

Member since:
December 23rd, 2010

Points: 303,510

100
points

Hi there Ellen! My name is Kimberly and I form part of the Social Media Department with DISH! It will be my pleasure to assist you with the activation of this offer on your account. Please send me an email containing your account information at: [email protected] so I can get this resolved for you. Thank you!

Kimberly.Escobar
Social Media Representative
DISH L.L.C

Dish Network Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Tech Portal : 722 : Errors & Troubleshooting : Error 007
...power the receiver on -line? Try connecting the receiver to System Setup, Installation, then Phone System. Does the your Internet connection. On-...active on an existing wired high-speed Internet connection using a phone line or Ethernet cable for further troubleshooting of the phone system. Press Menu on the remote. Verify the cable is connected to each piece of the receiver...
Tech Portal : 722 : Information 083
... electronics store for an outside line. Try connecting the receiver to another receiver's modem. If Local is set up...connected to detect a dial tone during the phone test. If using a phone line or Ethernet cable for the correct settings. Power off the phone while running the phone line test, or missing DSL filters. On-line will not need a filter. If the customer is active...
Tech Portal : 612 : Errors & Troubleshooting : Error 018
... receiver Sharing Modem Are all of troubleshooting. Press Menu on -line? Verify the same Ethernet cable is it is active on the router, gateway or switch using a HomePlug Ethernet Adapter, verify an Ethernet cable is connected to the network. Select Reset Connection Is the problem fixed? Check the Ethernet cable at both ends, or try...