Dell XPS 14 Support Question
Dell XPS 14 Support Question
Find answers below for this question about Dell XPS 14.Need a Dell XPS 14 manual? We have 3 online manuals for this item!
Question posted by nicky505 on February 9th, 2016
Xps14 Laptop. Why Is No Data Appearing On The Screen When I Type On The Keyboard
My XPS 14 laptop keyboard is functioning fine. But no data is appearing on the screen as I type in MS word 2013, or any of the MS office programs. Data is also not appearing when I type into Google bar, or try to respond to an email in Outlook, All the programs have access, just cannot enter data. Could I have turned off something, accidentally?
Current Answers
Answer #1: Posted by TechSupport101 on February 9th, 2016 7:55 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. If restarting the computer does not remedy this, then you may be having a partially bad keyboard due for replacement. Boot into Safe Mode and try it there. Again you can try and load a fresh OS and observe.
Related Dell XPS 14 Manual Pages
Setup Guide - Page 5
... SIM Card (Optional 14 Enable or Disable Wireless (Optional 16 Set Up Wireless Display (Optional 18 Set Up the TV Tuner (Optional 19 Connect to the Internet (Optional 20
Using Your XPS Laptop 22 Right View Features 22 Left View Features 26 Back View Features 28 Computer Base and Keyboard Features 30 Status Lights...
Setup Guide - Page 13
...® Windows® operating system.
NOTE: For more information on the screen. The Windows setup screens will need to support.dell.com/MyNewDell.
11 Doing so may take you...the operating system's setup process. To set up an Internet connection. Setting Up Your XPS Laptop
Set Up Microsoft Windows
Your Dell computer is recommended that you through several procedures including ...
Setup Guide - Page 14
... capacity of the Operating System disc). You will require the following to the operating state it was in an undesirable operating state. Setting Up Your XPS Laptop
Create System Recovery Media (Recommended)
NOTE: It is recommended that you create a system recovery media as soon as you purchased the computer, while preserving...
Setup Guide - Page 15
... using the system recovery media, see "Connect the AC Adapter" on page 8). 2. Ensure that the AC adapter is connected (see "System Recovery Media" on the screen. Click Create Recovery Media. 5. Click Start → All Programs→ Dell DataSafe Local Backup. 4. Setting Up Your XPS Laptop To create a system recovery media: 1.
Setup Guide - Page 19
The current status of the wireless radios appears on the keyboard. Press the wireless key again to disable all wireless radios on . 2. Press the wireless key on the function key row on the screen. Wireless enabled
Wireless disabled
3.
NOTE: The wireless key allows you to quickly turn off wireless radios (Wi-Fi and Bluetooth®...
Setup Guide - Page 20
Setting Up Your XPS Laptop
Set Up Wireless Display (Optional)
NOTE: Wireless display may not be supported on the desktop.
... for "Intel Wireless Display Connection Manager" available at support.dell.com. The Intel® Wireless Display window appears.
18
Wireless display can only be purchased separately.
4. Ensure that wireless is turned on computers with your computer:
1.
Setup Guide - Page 21
... Your XPS Laptop
Set Up the TV Tuner (Optional)
NOTE: Availability of the TV tuner may vary by region. Follow the instructions on your TV. To enable wireless display:
1.
Turn on the screen.
19 NOTE: For more information on your computer. 4. To set up the TV tuner:
1.
Enter the security code that appears on...
Setup Guide - Page 22
..., and exit any open programs.
3.
To complete setting ... instructions in "Setting Up Your Internet Connection" on the screen to a network.
5.
Setting Up a Wired Connection
&#...your wireless router. In the search box, type network, and
then click Network and Sharing Center... and an Internet Service Provider (ISP). Setting Up Your XPS Laptop
Connect to the Internet (Optional)
To connect to a...
Setup Guide - Page 23
... to check the service status, or try connecting again later. In the search box, type network, and
then click Network and Sharing Center→ Set up your ISP information ready.
Setting Up Your XPS Laptop
To set up a new connection or network→ Connect to the Internet window appears. The Connect to the Internet. Setting...
Setup Guide - Page 47
Using Your XPS Laptop 1 Microphone - Indicates if the camera is on page 46.
45 For information on the touch screen features, see "Using the Touch Screen (Optional)" on or off. 3 Camera -...can vary based on selections you selected the option at low data transmission rates. 4 Display - The display may support the touch screen feature if you made when purchasing your computer. Provides high ...
Setup Guide - Page 49
...your frequently-used programs.
Using Your XPS Laptop
• ...StickyNotes - Provides quick access to the Internet.
• Dell Web - Click or tap the web page preview to add, edit, or delete a web page preview. The optional CinemaNow application allows you to open it in the web browser.
• Video - Create notes or reminders using the keyboard or touch screen...
Setup Guide - Page 55
... enable you to organize and create music and video files that helps protect your data and other important files from portable devices, such as MP3 players and handheld entertainment...on connected TVs, projectors, and home theater equipment. To schedule backups:
1.
Using Your XPS Laptop
Entertainment and Multimedia
You can access the service on your computer using a password‑protected...
Setup Guide - Page 58
...for the category in the Title field. 3. Using Your XPS Laptop
Dell Dock (Optional)
The Dell Dock is a group of the icons
Add ...Click Save. Right-click the category or icon on the screen. Follow the instructions on the Dock and click Delete shortcut...-used applications,
files, and folders.
The Add/Edit Category window appears.
2. Choose the desired option to personalize the Dock.
56 You...
Setup Guide - Page 64
... and then reinstall the program. CAUTION: You might lose data if you are unable to perform an operating system shutdown.
Click Applications. 3. Run the Program Compatibility Wizard. Click End Task. If a program stops responding - Solving Problems
Lockups and Software Problems
If the computer does not start up - If the computer stops responding or a solid blue screen appears -
Setup Guide - Page 72
... program.
3. When the boot device list appears, highlight CD/DVD/CD-RW and press .
4. Write down and restart the computer. When the DELL™ logo appears, press immediately. Type ...1 to start -up, the computer boots according to run.
8. If multiple versions are listed, select the version appropriate for your computer and try again. Insert...
Setup Guide - Page 75
... open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
1.
If you are completely reversible. Any changes that System Restore did not resolve the issue, you may appear. System Restore does not monitor your data files. NOTE: The User Account Control...
Setup Guide - Page 77
... process may be restored.
When the DELL™ logo appears, press several times to be installed on your computer and try again.
5. Double-click the Dell DataSafe Local Backup icon... on the screen. Turn on your computer, if you see knowledge base article 353560 at the time of the data to access the Advanced Boot Options window.
NOTE: For more depending on file types
• ...
Setup Guide - Page 78
... you backup your data files before using the system recovery media:
1. Insert the system recovery disc or USB key and restart the computer.
2. To restore the operating system and Dell factory-installed software on your computer and try again.
3. NOTE: If you wait too long and the operating system logo appears, continue to...
Setup Guide - Page 80
... drive and restore the system software to complete. Click Finish to factory condition.
9. Select a keyboard layout and click Next.
5.
The Confirm Data Deletion screen appears. NOTE: If you want to select Dell Factory Tools, then Dell Factory Image Restore.
7. A message appears when the operating system and factory-installed applications have been restored to restart the...
Setup Guide - Page 88
...type some commands at the keyboard, relay detailed information during operations, or try... other troubleshooting steps possible only at or near the computer. Diagnostic Checklist
• Name:
• Date:
• Address:
• Phone number:
• Service Tag (bar...and network adapter:
• Programs and versions:
See your ...
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