Dell V515W Support Question
Dell V515W Support Question
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Question posted by kointtinh on August 4th, 2014
Dell V515w Printhead Error Won't Reset
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Related Dell V515W Manual Pages
User's Guide - Page 3
... Replacing ink cartridges...13 Recycling Dell products...15
Using the printer control panel buttons and menus 16
Using the printer control panel...16 Changing temporary settings into new default settings 18 Changing the Power Saver timeout...19 Saving energy with Eco-Mode...20 Resetting to factory settings...20
Using the printer software 22
Minimum system...
User's Guide - Page 9
... came with fewer cartridges. • Clean the printhead.
For updates, check our Web site at support.dell.com.
Additional setup and instructions for ?
Inks ...Recycle the product packaging. • Recycle your old printer instead of your printer
9 Initial setup instructions:
• Connecting the printer • Installing the printer software
Find it away. • Recycle paper from...
User's Guide - Page 10
...
Note: The Service Tag and Express Service Code appear on labels located on your printer.
• Software and Drivers-Certified drivers for your printer and Installation software CD
installers for Dell printer software
Note: If you purchased your Dell computer and printer
• Readme files-Last-minute technical changes, or advanced at the same time, then...
User's Guide - Page 12
... an active telephone line (through a standard wall jack, DSL filter, or VoIP adapter) to send and receive faxes.
7 USB port
8 Printhead 9 Scanner unit
Connect the printer to the printer and the telephone line.
Use the
To
1 Top cover
Access the scanner glass.
2 Scanner glass
Scan and copy photos and documents.
3 Security slot
Install...
User's Guide - Page 13
... before you begin.
1 Turn on the Dell Web site at www.dell.com/supplies. To know more about recycling Dell products, visit www.dell.com/recycling.
2 Available only on your printer. 2 Open the printer. Ordering and replacing supplies
13
Note: The printhead moves to Dell for a single use only.
After use only Dell ink cartridges. For best results, use...
User's Guide - Page 15
... cartridges immediately after removing the protective cap to avoid exposing the ink to Dell for recycling:
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 Click Order supplies in the Maintenance tab. 6 Click . 7 Follow...
User's Guide - Page 18
... Setup menu to the top level of the previous mode. • Clear current settings or error messages, and return to default settings.
7 Keypad
In Copy mode or Photo mode: enter ... Content Type
• Quality • Original Size
• Lighter/Darker • Quality
Using the printer control panel buttons and menus
18
Use the:
To
3 Dialtone
Dial the telephone number manually using the...
User's Guide - Page 20
... to individual settings
that are part of Eco-Mode.
• Eco-Mode is dimmed. • The printer changes to the following settings:
• The printer display is enabled by default. Resetting to factory settings
Resetting to Eco-Mode. 4 Select the Eco-Mode setting, and then press . 5 Press until you have previously selected.
To change...
User's Guide - Page 25
...
To
Dell Network Card Reader (referred to as Printer Utility)
• Get help with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. For Macintosh users
1 From the Finder desktop, double-click the printer folder...
User's Guide - Page 87
...start scanning the document and save the scheduled fax. You should hear the dial tone of the error.
1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then ...• If you want to send the fax, and then press . 7 If the printer is unsuccessful, then select On Error. 6 Press . If the fax job is unsuccessful, then the report also includes the cause...
User's Guide - Page 116
...
Visit our Web site at support.dell.com to printer maintenance tasks and customer support.
Using the Service Center to solve printer problems
The Service Center provides step-by... jam messages, and clear any errors. • Check for telephone technical support
Setup troubleshooting
• "Incorrect language appears on the display" on page 117 • "Printhead errors" on page 117 • ...
User's Guide - Page 117
..., and then press . 5 Complete the initial printer setup. Printhead errors
If the "Before you troubleshoot" checklist does not...printer off the printer.
2 Press and hold for three seconds to turn off .
• "Printer is printing blank pages" on page 121 • "Printer...the following :
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the printer control panel, press . 2 Press the arrow...
User's Guide - Page 119
• On the printhead carrier
Warning-Potential Damage: Do not touch the printhead ink filter or the printhead nozzles.
4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer.
Note: If removing and reinserting the printhead does not resolve the error, then contact customer support. Troubleshooting
119
User's Guide - Page 129
...and the line is working . If you troubleshoot, use the following :
• "Setting up the printer to fax" on page 65 • "Faxing FAQ" on page 82
Fax troubleshooting checklist
Before you...on page 132 • "Cannot run the fax software" on page 133 • "Fax error messages on the printer control panel" on page 134
For detailed descriptions of common terms and tasks, see the following ...
User's Guide - Page 134
... the document on
Letter-size paper. Troubleshooting
134
The fax modem encountered critical Turn off the printer, turn it back on, and
errors.
The printer is an analog device and must use a digital line converter or a filter.
printer.
There may have
been a problem with the quality of the connection.
• Decrease the transmission speed...
User's Guide - Page 149
...on all the other network settings may need to wireless configuration errors.
If the printer does not respond, then nothing is communicating with your computer is...PRINTER FOR WIRELESS ACCESS AGAIN
If your wireless settings have been reset to the network. • You may have already changed the wireless network settings on your printer.
For Macintosh users 1 Obtain the printer...
User's Guide - Page 167
... loading on the back of the printer cleaning 115 e-mailing scanned documents 62
F
factory default settings resetting internal wireless print server 138 resetting to 20
failed faxes retrieving 89
fax confirmation page 87 printer memory 89 transmission report 87
fax activity report 87 fax blocking
setting 76 fax error messages
Digital Line Detected 134 Failed...
User's Guide - Page 169
... in Windows 100 printer control panel 11 using 16 printer does not print wireless 143 printer does not print wirelessly 144 printer does not respond 122 printer memory fax 89 printer printing blank pages 121 printer problems, basic solutions 116 printer software uninstalling 26 printer, setting as default 50 printhead 12 aligning 113 printhead error 117 printhead nozzles cleaning 114 printing...
User's Guide - Page 170
...printhead error 117 software did not install 120 shared printing 101 sharing printer in draft mode 50 printing mode changing 50 proof sheet using 44 protocol 111 publications finding 9
R
received history report 87 receiving faxes
Auto Answer setting 81, 82 automatically 81 manually 82 tips 81, 82 recycling 8 Dell...
resetting internal wireless print server to factory default settings 138
resetting ...
User's Guide - Page 171
...incorrect language appears on
display 117 page does not print 120 printer does not respond 122 printer printing blank pages 121 printhead error 117 software did not install 120 troubleshooting, wireless changing wireless ...22 Adobe Photo Album Starter Edition 22 Dell Ink Management System 22 Fast Pics 22 Fax Setup Utility 22 Fax Solutions software 22 Printer Home 22 Printing Preferences 22 Service ...
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