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Dell OptiPlex 7010 Support Question

Dell OptiPlex 7010 Support Question

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Question posted by jmiller68004 on July 30th, 2014

One Of My 7010's Did A Bios Update When Rebooted. Problem? Virus?

I have 30 Dell Optiplex 7010 computers with Windows 7, all purchased at the same time (January 2013). One of them did an automatic bios update when I rebooted it yesterday. It's strange because none of the others did an update. Could this be initiated by a hacker or is it legitimate? How can I tell what version of the bios I have on each computer?

Current Answers

Answer #1: Posted by TheWiz on July 30th, 2014 7:54 AM
This answer was accepted by the poster of the original question.
TheWiz

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It wouldn't have been a virus. I've never heard of a virus that would change your BIOS in any way. Most viruses are just after your personal information. They have no interest in changing your PC settings.

Related Dell OptiPlex 7010 Manual Pages

Owner's Manual (Desktop) - Page 4

... Setup Options...40 Updating the BIOS ...47 Jumper Settings...48 System and Setup Password...48 Assigning a System Password and Setup Password 48 Deleting or Changing an Existing System and/or Setup Password 49 Disabling a System Password...49 4 Diagnostics...51 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics 51 5 Troubleshooting Your Computer 53 Power LED...
Owner's Manual (Desktop) - Page 43

... by default. This option is disabled by default. • Reboot Bypass - User may be present. After the boot, the ...is not set to the Intel RAID (CTRL+I) or Intel Management Engine BIOS Extension (CTRL+P/F12). • Enable - Allows you to the ...Memory (OROM) configuration screens via the hotkey. • One-Time Enable - These settings prenvent access to Enable by default. This...
Owner's Manual (Desktop) - Page 47

... and when Client DHCP is set to install the updated BIOS settings on the front of the client. If you do not have your computer's Service Tag or Express Service Code: NOTE: For desktops, the service tag label is available on the bottom of all Dell products 5. Click Run to Static IP. NOTE: For notebooks...
Owner's Manual (Desktop) - Page 48

Follow the instructions on or reboot. 1. Can be used for the data on to assign the system password: - ... upper case letters are enabled RTCRST pin 1 and 2 Real-time clock reset. System and Setup Password You can contain the numbers 0 through 9. - NOTE: Your computer is Unlocked. In the System BIOS or System Setup screen, select System Security and press . Jumper ...
Owner's Manual (Desktop) - Page 49

...or setup password with the PSWD jumper installed, the system disables the new password(s) the next time it boots. 6. Press and a message prompts you entered earlier and click OK. 7. The System... Password, alter or delete the existing system password and press or . 4. The computer reboots. In the System BIOS or System Setup screen, select System Security and press . Press and a message prompts...
Owner's Manual (Desktop) - Page 51

... is launched by the BIOS internally. Always ensure that inform you of your computer, run a diagnostic test on the computer. 2. Enhanced Pre-Boot System Assessment (ePSA) Diagnostics The ePSA diagnostics (also known as the Dell logo appears. 3. As the computer boots, press the key as system diagnostics) performs a complete check of problems encountered during testing CAUTION...
Owner's Manual (Desktop) - Page 54

...correct pathname. The MFG_MODE jumper has been set of beeps, the BIOS should detect if the user presses the power button. Bad error-...computer failed to complete the boot routine three consecutive times for system have spelled the command correctly, put spaces in resolving this support technician problem, please note this checkpoint and contact Dell Technical Support. For the Windows...
Owner's Manual (Mini-Tower) - Page 4

...Output Panel...30 Removing the System Board...30 System Board Components...33 Installing the System Board...33 3 System Setup...35 Boot Sequence...35 Navigation Keys...35 System Setup Options...36 Updating the BIOS ...43 Jumper... (ePSA) Diagnostics 47 5 Troubleshooting Your Computer 49 Power LED Diagnostics...49 Beep Code...50 Error Messages...50 6 Specifications...53 7 Contacting Dell ...61
Owner's Manual (Mini-Tower) - Page 39

... visible to the Intel RAID (CTRL+I) or Intel Management Engine BIOS Extension (CTRL+P/F12). • Enable - This option lets you...OROM configuration screens via the hotkey. • One-Time Enable - NOTE: Activation, deactivation, and clear ...Disabled - This option is disabled by default. • Reboot Bypass - Option Password Bypass Password Change TPM Security Computrace CPU...
Owner's Manual (Mini-Tower) - Page 43

...: For desktops, the service tag label is set to Static IP. click Download Now. Displays the current license status. b) Click Submit and proceed to support.dell.com/support/downloads. 3. For notebooks, ensure that your computer. 9. On the application and drivers screen, under the Operating System drop-down list, select BIOS. 6. Click Save to update your computer...
Owner's Manual (Mini-Tower) - Page 44

... system password when prompted. 44 Follow the instructions on or reboot. 1. Assigning a System Password and Setup Password You can ...pin 1 and 2 Real-time clock reset. System and Setup Password You can have up to your computer if is Unlocked. CAUTION:... to the BIOS settings of security for troubleshooting. CAUTION: The password features provide a basic level of your computer. If the...
Owner's Manual (Mini-Tower) - Page 45

...1. Press and a message prompts you entered earlier and click OK. 5. The computer reboots. In the System BIOS or System Setup screen, select System Security and press . Select Setup Password, alter...the new password(s) the next time it boots. 6. Identify the PSWD jumper on or reboot. 1. NOTE: The existing passwords are not disabled (erased) until the computer boots without the jumper. ...
Owner's Manual (Mini-Tower) - Page 47

...tests automatically or in the computer. If there are any issues, error codes are performed. 1. As the computer boots, press the key as system diagnostics) performs a complete check of problems ...computer. Enhanced Pre-Boot System Assessment (ePSA) Diagnostics The ePSA diagnostics (also known as the Dell logo appears. 3. The ePSA is embedded with the BIOS and is launched by the BIOS...
Owner's Manual (Mini-Tower) - Page 50

...jumper has been set of beeps, the BIOS should detect if the user presses the...or the computer configuration information may be faulty. 50 Alert! For the Windows operating system...Dell and report the checkpoint code (nnnn) to the associated drive. For help in resolving this support technician problem, please note this The computer failed to complete the boot routine three consecutive times...
Owner's Manual (Small Form Factor) - Page 4

...Board...32 3 System Setup...33 Boot Sequence...33 Navigation Keys...33 System Setup Options...34 Updating the BIOS ...41 Jumper Settings...42 System and Setup Password...42 Assigning a System Password and Setup ... System Assessment (ePSA) Diagnostics 45 5 Troubleshooting Your Computer 47 Power LED Diagnostics...47 Beep Code...48 Error Messages...48 6 Specifications...51 7 Contacting Dell ...59
Owner's Manual (Small Form Factor) - Page 37

...is not set by default. 37 This field lets you activate or disable the BIOS module interface of the processor. • Enable CPU XD Support - User can enter the OROM... configuration screens via the hotkey. • One-Time Enable - This option is set . • Enable Admin Setup Lockout - This option is disabled by default. • Reboot Bypass - This option is disabled by default. ...
Owner's Manual (Small Form Factor) - Page 41

... set to save the file on your download method below window; For notebooks, ensure that your computer's service tag or express service code, select one of the following: a) Automatically detect my Service Tag for the client. Restart the computer. 2. b) Click Submit and proceed to support.dell.com/support/downloads. 3. Click Save to Static IP. Specifies...
Owner's Manual (Small Form Factor) - Page 42

.... 42 CAUTION: The password features provide a basic level of your computer. In the System BIOS or System Setup screen, select System Security and press . Jumper Settings... immediately after a power-on to log on or reboot. 1. CAUTION: Anyone can contain the numbers 0 through 9. - NOTE: Your computer is Unlocked. 3. Select System Password , enter your...Real-time clock reset.
Owner's Manual (Small Form Factor) - Page 43

... board. 4. If you entered earlier and click OK. 7. In the System BIOS or System Setup screen, select System Security and press . Select Setup Password, type your system password and press or . NOTE: If you entered earlier and click OK. 5. The computer reboots. Remove the PSWD jumper from the system board. Select System Password...
Statement of Volatility - Page 1

...component. SMSC5545 System BIOS SPI_1, SPI_2 Non-volatile memory, 64M bits No N/A (8MB), 32Mbits (4MB) System BIOS and Video BIOS for correct operation ...Dell OptiPlex 9010/7010 CAUTION: A CAUTION indicates either potential damage to avoid the problem. Non-volatile components continue to four modules will be memory populated. present Stores memory manufacturer data and timing...

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