Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
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Question posted by evaaes on January 23rd, 2014
How To Start System Restore Dell Optiplex 390
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Current Answers
Answer #1: Posted by TechSupport101 on January 23rd, 2014 11:13 AM
TechSupport101
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May 24th, 2013 Points: 12,171,305
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May 24th, 2013 Points: 12,171,305
Hi, you can refer to the steps in here:
Answer #2: Posted by prateekk007 on January 24th, 2014 2:26 AM
prateekk007
Member since:
December 5th, 2012 Points: 2,137,520
Member since:
December 5th, 2012 Points: 2,137,520
Hi evaaes,
Please click on the link given below to get the instructions for performing system restore:
Please reply if you have further queries.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Here for Dell support videos.Thanks & Regards
Prateek K
Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models DCSM and DCNE
www.dell.com | support.dell.com
For more
information about your computer.
Setup and Quick Reference Guide - Page 2
... Use of certain U.S. Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are not applicable.
Information in this copyright protection technology must be ... notice. © 2008 Dell Inc. is prohibited.
disclaims any proprietary interest in this text: Dell, the DELL logo, OptiPlex, and DellConnect are registered trademarks of Dell Inc.; Notes, Notices, ...
Setup and Quick Reference Guide - Page 4
Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and Utilities 43
Restoring Your Operating System 45 Using ...
Setup and Quick Reference Guide - Page 21
... Dell Technology Guide. Transferring Information to a New Computer
Microsoft® Windows Vista® Operating System
1 Click the Windows Vista Start button , and then click Transfer files and settings→ Start ...Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button → Control Panel 3 Under Network and Internet, click Connect to the Internet. 4...
Setup and Quick Reference Guide - Page 24
...document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: For more information...To copy data from the old computer:
1 On the old computer, insert the wizard disk, and click Start→ Run.
2 In the Open field on the Run window, browse to the path for fastwiz (on...
Setup and Quick Reference Guide - Page 31
... information regarding the configuration of 10/100/1000 communication
Specifications - Desktop Computer
NOTE: Offerings may vary by region. Desktop Computer
31
Processor Processor type
Level 2 (L2) cache
System Information... network interface capable of your computer, click Start→ Help and Support and select the option to view information about your computer. Specifications -
Setup and Quick Reference Guide - Page 37
...Tips
37 Troubleshooting Tips
CAUTION: Always unplug your computer from the electrical outlet before the problem started, review the
installation procedures and ensure that the part is not receiving power. • Reseat...This message may help support personnel to system messages, see www.dell.com/regulatory_compliance. The computer is either turned off or is correctly installed. • If ...
Setup and Quick Reference Guide - Page 39
..." on page 41). Desktop Computer" on page 31. • Run the Dell Diagnostics (see www.dell.com/regulatory_compliance. Mini Tower Computer" on page 41). If necessary, install additional memory.
• Reseat the memory modules to see "Specifications -
The computer does not start up
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER...
Setup and Quick Reference Guide - Page 41
.../technicalupdate. NOTE: If you begin any of your computer. 3 When the DELL™ logo appears, press immediately. Dell Diagnostics
CAUTION: Before you see the Microsoft® Windows® desktop, and then shut down your taskbar:
1 Click Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that shipped with the program. • If necessary...
Setup and Quick Reference Guide - Page 42
... select the version that you see the Microsoft® Windows® desktop; NOTE: If you wait too long and the operating system logo appears... press .
5 Type 1 to start the Dell Diagnostics from the numbered list. When the DELL logo appears, press immediately.
Starting the Dell Diagnostics From the Dell Drivers and Utilities Media
NOTE: The Dell Drivers and Utilities media is appropriate for...
Setup and Quick Reference Guide - Page 43
... continue.
2 Scroll down the list to a Previous Device Driver Version 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. If you may need ... computer might not work correctly. Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your ...
Setup and Quick Reference Guide - Page 44
...Rollback (see "Returning to step 5.
2 When the Drivers and Utilities media installation program starts, follow the instructions on the screen.
44
Reinstalling Software
The drivers that are used ... Version" on page 43)
• Microsoft System Restore (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next. NOTE: In most...
Setup and Quick Reference Guide - Page 45
Manually Reinstalling Drivers
1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager.
Reinstalling ... Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your hard drive to which you are an administrator on the hard ...
Setup and Quick Reference Guide - Page 46
... Boot Options window.
46
Reinstalling Software Using Dell Factory Image Restore
NOTICE: Use Dell Factory Image Restore only if System Restore did not resolve your computer. Starting System Restore 1 Click Start . 2 In the Start Search box, type System Restore and press . Undoing the Last System Restore
NOTICE: Before you undo the last system restore, save and close all data (for the...
Setup and Quick Reference Guide - Page 47
... system software to restart the computer. To reinstall Windows, you may take 5 or more minutes to select Dell Factory Tools, then Dell Factory Image Restore.
8 On the Dell Factory Image Restore welcome screen, click Next. The Dell Drivers and Utilities media contains drivers that you ordered your primary hard drive to a Previous Device
Driver Version" on...
Setup and Quick Reference Guide - Page 53
... can go to the questions most frequently asked by Dell customers about their laptop and desktop computers. Getting Help
53 • Dell Support e-mail addresses: mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries only)
• Dell Marketing and Sales e-mail addresses: apmarketing...
Setup and Quick Reference Guide - Page 56
... of the system's start-up files. Otherwise, record the contents of each file. If the computer is connected to a printer, print each file before calling Dell. Diagnostics Checklist Name... bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed:
56
...
Setup and Quick Reference Guide - Page 59
... Utility, 41 technical support and customer service, 52 Technical Update Service, 41
Dell Diagnostics, 41 starting from the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers, 43 drivers and utilities media...
Setup and Quick Reference Guide - Page 60
... previous state, 46
M
media drivers and utilities, 49 operating system, 49
memory troubleshooting, 39
N
networks, 18 connecting, 18
O
operating system Dell Factory Image Restore, 46 media, 47 reinstalling, 49 System Restore, 45
operating system media, 49 operating system product key, 50
R
regulatory information, 50 reinstalling
drivers and utilities, 43 software, 43
S
safety information...
Setup and Quick Reference Guide - Page 61
... software, 39-40 tips, 37
U
updates software and hardware, 41
V
view back, 8 back panel connectors, 7-9 front, 7
W
warranty information, 50 Windows License label, 50 Windows Vista
Dell Factory Image Restore, 46 Device Driver Rollback, 43 Program Compatibility wizard, 40 reinstalling, 49 returning to a previous device
driver version, 43 System...
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