Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
Find answers below for this question about Dell OptiPlex 360.Need a Dell OptiPlex 360 manual? We have 1 online manual for this item!
Question posted by redfrtagir on May 12th, 2014
Dell Optiplex 790 Won't Start
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
Models DCSM and DCNE
www.dell.com | support.dell.com Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more
information about your computer.
Setup and Quick Reference Guide - Page 2
...other rights owners. Dell Inc.
Trademarks used in the United States and/or other countries. Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are ...other intellectual property rights owned by Dell under license; disclaims any proprietary interest in any references in this text: Dell, the DELL logo, OptiPlex, and DellConnect are either trademarks ...
Setup and Quick Reference Guide - Page 4
Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and Utilities 43
Restoring Your Operating System 45 Using...
Setup and Quick Reference Guide - Page 21
...wizard. 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button → Control Panel 3 Under Network and Internet, click Connect to the Internet. 4 In the... your ISP. 5 Follow the instructions on the screen by your ISP to the Internet, see the Dell Technology Guide.
Contact your ISP information ready. NOTE: If you will use a DSL, satellite modem...
Setup and Quick Reference Guide - Page 24
...To copy data from the old computer:
1 On the old computer, insert the wizard disk, and click Start→ Run.
2 In the Open field on the Run window, browse to the path for document #... want to your settings and files and click Next. screen, select the items you want to the Dell™ Knowledge Base document may not be available in certain countries.
24
Setting Up Your Computer screen,...
Setup and Quick Reference Guide - Page 31
Desktop Computer
NOTE: Offerings may vary by region. Processor Processor type
Level 2 (L2) cache
System Information Chipset...-way set associative, writeback SRAM
Intel G31/ICH7 seven 24 8 Mb integrated network interface capable of your computer, click Start→ Help and Support and select the option to view information about your computer. For more information regarding the configuration of...
Setup and Quick Reference Guide - Page 34
... solid green for power-on page 37).
34
Specifications - A solid amber light when the computer does not start indicates that the system board cannot start initialization. Connectors (continued) PS/2 Parallel
System board connectors: SATA Floppy drive Processor fan Chassis fan PCI Express ... one 24-pin connector through RJ-45 connector on back panel
push button green light - Desktop Computer
Setup and Quick Reference Guide - Page 37
...to system messages, see your computer from the electrical outlet before the problem started, review the
installation procedures and ensure that the part is not receiving power. • ...Reseat the power cable in a program, see www.dell.com/regulatory_compliance. For additional safety best practices information, see the program documentation. IF T H...
Setup and Quick Reference Guide - Page 39
... that shipped with the memory.
• Ensure that you set your computer. Desktop Computer" on page 31. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 25 or "Specifications - Mini Tower Computer" on page 41).
The computer does not start up
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND...
Setup and Quick Reference Guide - Page 41
...; desktop, and then shut down your computer. 3 When the DELL™ logo appears, press immediately.
Select Diagnostics from the Drivers and Utilities media. Troubleshooting Tips
41
Dell Diagnostics...: If the Dell Support Utility is not available from the Start menu.
To enroll for your taskbar:
1 Click Start→ All Programs→ Dell Support→ Dell Support Settings. ...
Setup and Quick Reference Guide - Page 42
...any key to wait until you see the Microsoft® Windows® desktop; NOTE: If you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that is optional and may not ship with your ... the Boot from CD-ROM option from the numbered list. When the DELL logo appears, press immediately. On the next start the CD menu and press to run, and follow the instructions on the ...
Setup and Quick Reference Guide - Page 43
... Vista Start button , and right-click Computer. Returning to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with a [!]) on the computer, click Continue; Reinstalling Software
Drivers
Identifying Drivers
1 Locate the list of devices for your computer.
Reinstalling Drivers and Utilities
NOTICE: The Dell...
Setup and Quick Reference Guide - Page 44
...media, go to step 5.
2 When the Drivers and Utilities media installation program starts, follow the instructions on page 46)
1 With the Windows desktop displayed, insert your system window.
6 Click the driver that existed before you... the problem, use System Restore (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next.
Setup and Quick Reference Guide - Page 45
... deletes all data on the hard drive. Manually Reinstalling Drivers
1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. Use System Restore...name of the device for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your hard drive to an earlier operating state without affecting data files...
Setup and Quick Reference Guide - Page 46
.... Starting System Restore 1 Click Start . 2 In the Start Search box, type System Restore and press . Undoing the Last System Restore
NOTICE: Before you are an administrator on the computer, click Continue; If you undo the last system restore, save and close all data (for the Windows default view, so they may appear. Using Dell...
Setup and Quick Reference Guide - Page 48
...
immediately. If you wait too long and the operating system logo appears, wait until you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer and try again.
5 When the boot device list appears, highlight... on the region from which you ordered your computer, or whether you see the Microsoft® Windows® desktop;
Setup and Quick Reference Guide - Page 49
... may ship with your computer.
NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files
NOTE: Readme files may be included on your...your computer.
• Use the Service Tag to identify your computer when you use support.dell.com or contact support.
• Enter the Express Service Code to your computer or ...
Setup and Quick Reference Guide - Page 53
... your touch-tone telephone to select the subjects that you call for your password
AutoTech Service
Dell's automated support service-AutoTech-provides recorded answers to the questions most frequently asked by Dell customers about their laptop and desktop computers. Automated Order-Status Service
To check on page 57. Have your order. For the...
Setup and Quick Reference Guide - Page 56
..., version, and network adapter: Programs and versions: See your operating system documentation to a printer, print each file before calling Dell. If the computer is connected to determine the contents of the system's start-up files. Otherwise, record the contents of each file. Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar...
Setup and Quick Reference Guide - Page 59
... Utility, 41 technical support and customer service, 52 Technical Update Service, 41
Dell Diagnostics, 41 starting from the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers, 43 drivers and utilities media...
