Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
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Question posted by Housoros on January 1st, 2014
Dell Optiplex 360 Wont Allow To Load Windows
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
Models DCSM and DCNE
www.dell.com | support.dell.com Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more
information about your computer.
Setup and Quick Reference Guide - Page 2
... than its own. disclaims any references in this document is used in this text: Dell, the DELL logo, OptiPlex, and DellConnect are not applicable. Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are registered trademarks of data and tells you purchased a Dell™ n Series computer, any proprietary interest in the U.S. All rights reserved. A00...
Setup and Quick Reference Guide - Page 3
... Your Computer in an Enclosure 18 Connecting to the Internet 20
Setting Up Your Internet Connection 20 Transferring Information to a New Computer 21
Microsoft® Windows Vista® Operating System 21 Microsoft Windows® XP 21
Contents
3 Back View 11 Desktop - Back View 8 Mini Tower - Front View 7 Mini Tower - Back Panel Connectors...
Setup and Quick Reference Guide - Page 4
... Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and Utilities 43
Restoring Your Operating System 45 Using Microsoft® Windows® System Restore . . . 46 Using Dell Factory Image Restore 46 Using the Operating...
Setup and Quick Reference Guide - Page 20
...to the Internet, you want to set up an Internet connection with a desktop shortcut provided by country. If you do not have an ISP icon on your desktop or if you need a modem or network connection and an Internet service ..., and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup.
Setup and Quick Reference Guide - Page 21
...and close any open files, and exit any open programs. 2 Click the Windows Vista Start button → Control Panel 3 Under Network and Internet, click Connect to the Internet. 4...your ISP to the Internet, see the Dell Technology Guide.
Contact your ISP information ready.
NOTE: Have your ISP to a new computer. Microsoft Windows® XP
Windows XP provides the Files and Settings Transfer ...
Setup and Quick Reference Guide - Page 23
... Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you have a Windows XP CD? screen, click I want to removable media.
To transfer data to the ... method you want to the old computer. To create a wizard disk, use your new computer with Windows XP and perform the following drive→ Next. 5 Insert the removable media, such as a writable...
Setup and Quick Reference Guide - Page 24
... Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: Access to your new computer.
To transfer data..., insert the wizard disk, and click Start→ Run.
2 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK.
3 On the ...
Setup and Quick Reference Guide - Page 37
...fix the problem(s). • If an error message occurs in a program, see www.dell.com/regulatory_compliance. IF T H E POWER LIGHT IS OFF -
The computer is either ...
Using the Hardware Troubleshooter
1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in the power connector on support.dell.com . NOTE: For detailed troubleshooting information...
Setup and Quick Reference Guide - Page 39
...
Troubleshooting Tips
39
Desktop Computer" on page 41).
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS -
• Reseat the memory modules to the Windows Classic view. IF...; Run the Dell Diagnostics (see "Dell Diagnostics" on page 31. • Run the Dell Diagnostics (see www.dell.com/regulatory_compliance. For additional safety best practices information, see "Dell Diagnostics" on...
Setup and Quick Reference Guide - Page 41
... the Start menu, go to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again. Troubleshooting Tips
41 Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of the Dell™ Support screen.
Select Diagnostics from the Start menu. NOTE: If you...
Setup and Quick Reference Guide - Page 42
...key to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list.
NOTE: The next steps change the boot sequence for your ...not ship with your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. If
multiple versions...
Setup and Quick Reference Guide - Page 43
NOTE: The User Account Control window may appear. Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities ... click Continue;
Reinstalling Software
43 b Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the device icon. If an exclamation point is next to...
Setup and Quick Reference Guide - Page 44
... Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, use System Restore (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next. Using the Drivers and Utilities Media
Before using the Drivers and Utilities media, go to reinstall...
Setup and Quick Reference Guide - Page 45
...as the first solution for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your hard drive to which you are an administrator on the...your computer, you can restore your operating system in the following ways:
• Microsoft Windows System Restore returns your computer to restore your operating system. However, using the Operating System ...
Setup and Quick Reference Guide - Page 46
... files and exit any open programs. Do not alter, open, or delete any programs or drivers installed after you received your computer. NOTE: Dell Factory Image Restore may appear. Using Microsoft® Windows® System Restore
NOTE: The procedures in certain countries or on certain computers. 1 Turn on the computer. 2 When the...
Setup and Quick Reference Guide - Page 47
The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. Using the Operating System Media
Before reinstalling the operating system, try the following: • Windows Device Driver Rollback (see "Using Microsoft® Windows® System
Restore" on as a local user. 6 To access the command prompt...
Setup and Quick Reference Guide - Page 48
...time only.
6 Press any open programs. 2 Insert the Operating System media. 3 If the Install Windows message appears, click Exit. 4 Restart the computer, and when the DELL logo appears, press
immediately. then, restart your computer.
If you wait too long and the operating system... to Boot from which you ordered your computer, or whether you see the Microsoft® Windows® desktop;
Setup and Quick Reference Guide - Page 52
.../jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American and Caribbean countries)
www.dell.ca (Canada only)
You can learn about Dell™ hardware. Technical Support and Customer Service
Dell's support service is a simple online access tool that allows a Dell service and support associate to support.dell.com and click DellConnect. Our...
Setup and Quick Reference Guide - Page 61
... previous state, 45-46 software, 39-40 tips, 37
U
updates software and hardware, 41
V
view back, 8 back panel connectors, 7-9 front, 7
W
warranty information, 50 Windows License label, 50 Windows Vista
Dell Factory Image Restore, 46 Device Driver Rollback, 43 Program Compatibility wizard, 40 reinstalling, 49 returning to a previous device
driver version, 43 System Restore...
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