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Dell Latitude E5430 Support Question

Dell Latitude E5430 Support Question

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Question posted by stevad on April 5th, 2014

Dell Latitude Laptop E5430 Won't Boot

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Answer #1: Posted by freginold on May 15th, 2014 4:21 PM
This answer was accepted by the poster of the original question.
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Dell Latitude E5430 Manual Pages

User Manual - Page 4

Docking Port Information...57 5 System Setup...59 Overview ...59 Entering System Setup...59 System Setup Options...59 6 Diagnostics...67 Diagnostics...67 Device Status LightsBattery Status LightsKeyboard Status Lights 67 7 Contacting Dell...69 Contacting Dell...69
User Manual - Page 5

...--installed by periodically touching an unpainted metal surface, such as the metal at www.dell.com/ regulatory_compliance CAUTION: Many repairs may appear differently than shown in reverse order. Read ...and follow the safety instructions that is not authorized by Dell is unplugged to prevent the computer cover from the computer. 4. Do not touch the ...
User Manual - Page 6

... your operating system, press and hold the power button for about 6 seconds to their electrical outlets. 4. Ensure that the computer works correctly by running the Dell Diagnostics. 6 Replace the cover. If your computer and attached devices did not automatically turn off when you connect any telephone or network cables to your...
User Manual - Page 52

... adapter Wireless Ports and Connectors Audio (optional) Video Network adapter USB 2.0 USB 3.0 Memory card reader Docking port Subscriber Identity Module (SIM) port Display Type Latitude E5430 Latitude E5530 Size Latitude E5430 Latitude E5530 Dimensions: 52 1W (RMS) per channel keyboard function keys, program menus integrated on system board Intel HD Graphics 10/100/1000 Mb/s Ethernet...
User Manual - Page 53

...: Height Width Diagonal Active area (X/Y) Maximum resolution Maximum Brightness Operating angle Refresh rate Minimum Viewing angles: Horizontal Vertical Pixel pitch: Latitude E5430 Latitude E5530 Keyboard Number of keys Layout 192.5 mm (7.57 inches) 324 mm (12.75 inches) 355.60 mm (14.00 inches) 309.40 mm x 173....
User Manual - Page 55

...176;F to 104 °F) -40 °C to 70 °C (-40 °F to 158 °F) Physical Height Width Depth Weight Latitude E5430 29.9 mm to 32.5 mm (1.17 inches to 1.27 inches) 350.00 mm (13.70 inches) 240.00 mm (9.44 inches) ...2.04 kg (4.50 lb) Latitude E5530 30.20 mm to 33.2 mm (1.18 inches to 1.30 inches) 388.00 mm (15.27 inches) 251...
User Manual - Page 57

Subscriber Identity Module (SIM) Port 2. Docking Port 57 Additional Information This section provides information for connecting the laptop to a docking station (optional). 1. Docking Port Information The docking port is used for the additional features that are part of your computer.
User Manual - Page 59

..., Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Modem Controller, Wi-Fi Device, Cellular Device, Bluetooth Device. When the blue DELL logo is displayed, you must watch for the F2 prompt to wait until you are an expert computer user, do not change the settings for...
User Manual - Page 60

...• COM3 • COM4 Allows you to control the system management mechanism. General Boot Sequence Boot List Option Date/Time System Configuration Integrated NIC System Management Parallel Port Serial Port SATA ...8226; Onboard NIC Allows you to change the date and time. Allows you to change the boot list option. • Legacy • UEFI Allows you to configure the parallel port on the...
User Manual - Page 61

... Fixed Bay • Enable Express card • Enable Camera 61 If Boot Support is enabled, the system is allowed to boot any device attached to 100% • Disabled: This option is enabled by...cannot see any type of these settings. This field lets you to this port. • Enable Boot Support • Enable External USB Port NOTE: USB keyboard and mouse always work in the BIOS...
User Manual - Page 63

...: Enable Intel SpeedStep Allows you to enable or disable multi-core support for the processor. Allows you to enable the Trusted Platform Module (TPM) during boot. The options are : • All •1 •2 Default Setting: All Allows you to enable or disable the Intel SpeedStep feature. This option is enabled by...
User Manual - Page 65

...NOTE: All charging mode may not be available for all the batteries. Default Setting: Enable F12 Boot Option Menu 65 The options are : • Serial Mouse • PS2 Mouse • Toushpad.../PS-2 Mouse: This option is used to enable the Numlock option when the computer boots. NOTE: Express charge may not be available for all the batteries. Allows you to select the...
User Manual - Page 67

... Battery in charge mode with AC adapter present. Turns on An unauthenticated or unsupported non-Dell AC adapter is enabled. 67 Battery Status Lights If the computer is connected to an ... Constantly blinking amber light Light off Solid white light on steadily or blinks to your laptop. Temporary battery failure with AC adapter present. Turns on when the computer reads or ...
Setup and Features Information Tech Sheet - Page 1

Front View 1. camera (optional) 4. Dell Latitude E5430/E5530 Setup and Features Information About Warnings WARNING: A WARNING indicates a potential for property damage, personal injury, or death. camera status light (optional) Regulatory Model: P27G, P28G Regulatory Type: P27G001, P28G001 2011 - 09 microphone (optional) 2. display release latch 3. Latitude E5430 - Front And Back View...
Setup and Features Information Tech Sheet - Page 3

Fan noise is running. display latch 2. power button 9. audio connector 14. Latitude E5530 - Front And Back View Figure 3. optical drive 12. fingerprint reader (optional) 3 The ... does not indicate a problem with the fan or the computer. display 7. Do not store your Dell computer in the air vents. microphone 8. Restricting the airflow can damage the computer or cause a fire.
Setup and Features Information Tech Sheet - Page 6

Figure 7. Power AC Adapter Input voltage Coin-cell battery 65 W and 90 W 100 VAC to 240 VAC 3 V CR2032 lithium coin cell Physical Latitude E5430 Height Width 29.9 mm to 32.5 mm (1.17 inches to ship with your computer. Power Button NOTE: It is recommended that you turn on and ...
Setup and Features Information Tech Sheet - Page 7

... 33.2 mm (1.18 inches to 1.30 inches) 388.00 mm (15.27 inches) 251.00 mm (9.88 inches) 2.38 kg (5.25 lb) Environmental Operating Temperature: Latitude E5430 / E5530 0 °C to 35 °C (32 °F to change without the written permission of Dell Inc. Information in any manner whatsoever without notice. © 2012...
Setup and Features Information Tech Sheet - Page 8

...; is a trademark owned by the Blu-ray Disc Association (BDA) and licensed for use of Microsoft Corporation in this text: Dell™, the DELL logo, Dell Precision™, Precision ON™, ExpressCharge™, Latitude™, Latitude ON™, OptiPlex™, Vostro™, and Wi-Fi Catcher™ are trademarks of Wireless Ethernet Compatibility Alliance, Inc...
Statement of Volatility - Page 1

...Non-volatile memory No memory 512 Bytes. Dell Latitude E5430/E5530 CAUTION: A CAUTION indicates either ...boot operation, PSA (on board diags), PXE diags. N/A Part of Volatility - DDR3 memory System memory SPD EEPROM On GFx Non-volatile memory, No cards 512 kbit (64 KB), Graphics (G92 or G94) system BIOS. N/A N/A Power off system N/A Page 1 of system memory. The Dell Latitude E5430...
Statement of Volatility - Page 2

... Yes media, various sizes in the United States or other countries. in GB. Non-volatile optical media. Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, KACE™, FlexAddress™ and Vostro™ are either trademarks...

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