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Dell Inspiron One 2305 Support Question

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Question posted by icscomp on March 19th, 2013

Inspiron One 2305--system Won't Go Past Dell Logo, Won't Post???

won't go into setup NOR go into one-time boot menu. tried changeiing RAM, SATA cables (see this may be an issue with these), Still same thing

Requests for more information

Request from prateekk007 on March 19th, 2013 1:31 PM
Hi icscomp

I would suggest you to disconnect the AC Adaptor and press and hold the power button down for 30sec , reconnect the adaptor and restart your machine.

You can also try to boot the system in Safe Mode with Networking and check whether it’s working or not. To boot in Safe Mode follow the below mentioned steps:

Restart the computer.
Tap <F8> during startup until the Windows Advanced Options menu appears.
Press <Down Arrow> until Safe Mode with Networking is highlighted, and then press <Enter>.

If issue still persists please try to run Dell diagnostics, to run Dell diagnostics turn on the system, press <F12> at the initial Dell logo screen, and select Diagnostics from the boot menu.

Also, try to boot the system in BIOS and check whether hard drive is detected or not, to boot in BIOS please follow the below mentioned steps:

1) Turn on the system; Press <F2> at the initial Dell logo screen to enter System Setup.

2) Also, load system BIOS to default. Press F9 to load default and press enter. Press f10 to save and exit.

Please reply if you have any further questions.

Thanks & Regards
Prateek K
#iworkfordell

For easy access to drivers, manuals and product updates, please visit our Support Site .

Responses to this request

Response submitted March 19th, 2013 2:41 PM
Obviously, you DIDN'T READ THE POSTING. this machine WON'T GO INTO SETUP, WON'T GO INTO F8, WON'T GO INTO F12. Done the bit with removing the ac adapter & holding down the power button--IT DIDN'T WORK BEFORE YOU MENTIONED IT, NOR AFTER.

Do you KNOW what a computer POST is? It seems you don't. It won't get past th splash screen, SO I CAN'T GET INTO SETUP--OR ANYWHERE ELSE

Request from prateekk007 on March 20th, 2013 11:53 AM
I am sorry about the issue you are facing. I have given you the basic troubleshooting steps to test the system functionality. I would request you to send me the Service Tag or the express service code of the system through direct message on twitter (@PrateekAtDell) so that I can help you further.

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Current Answers

Answer #1: Posted by prateekk007 on March 19th, 2013 1:31 PM

This answer was accepted by the poster of the original question.

prateekk007

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Hi icscomp

I would suggest you to disconnect the AC Adaptor and press and hold the power button down for 30sec , reconnect the adaptor and restart your machine.

You can also try to boot the system in Safe Mode with Networking and check whether it’s working or not. To boot in Safe Mode follow the below mentioned steps:

Restart the computer.
Tapduring startup until the Windows Advanced Options menu appears.
Pressuntil Safe Mode with Networking is highlighted, and then press.

If issue still persists please try to run Dell diagnostics, to run Dell diagnostics turn on the system, pressat the initial Dell logo screen, and select Diagnostics from the boot menu.

Also, try to boot the system in BIOS and check whether hard drive is detected or not, to boot in BIOS please follow the below mentioned steps:

1) Turn on the system; Pressat the initial Dell logo screen to enter System Setup.

2) Also, load system BIOS to default. Press F9 to load default and press enter. Press f10 to save and exit.

Please reply if you have any further questions.

For easy access to drivers, manuals and product updates, please visit our Support Site .

Thanks & Regards
Prateek K

Related Dell Inspiron One 2305 Manual Pages

Setup Guide - Page 4

... Information in this document is a trademark of Intel Corporation in trademarks and trade names other than its own. Trademarks used in this text: Dell, the DELL logo, YOURS IS HERE, Inspiron, Solution Station, and DellConnect are registered trademarks and Core is subject to change without the written permission of your computer. disclaims any manner...

Setup Guide - Page 23

...successfully connected in your Internet connection: 1. Setting Up Your Inspiron One To set up a new connection or network→ ...programs. 2. Contact your ISP for offerings available in the past, the ISP might have an ISP, the Connect to select,...ISP to check the service status, or try connecting again later. Have your ISP to complete the setup. 21 Click Start → Control Panel...

Setup Guide - Page 51

... stops responding - Click Applications. 3. Click End Task. 49 Ensure that the AC adapter cable is no longer responding 4. Press simultaneously. 2. End the program: 1. Click the program that resolves the problem. • If the problem persists, contact Dell (see "Contacting Dell" on page 75). If you are not using to see if that is...

Setup Guide - Page 58

... from the boot menu and press . Turn on your computer. 56 Select Diagnostics from the Drivers and Utilities disc. NOTE: The Drivers and Utilities disc may invoke the Pre-Boot System Assessment (PSA) on (or restart) your computer. 3. This may not ship with your computer, perform the checks in the system setup program and...

Setup Guide - Page 60

... Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer and try again. When the DELL™ logo appears, press immediately. NOTE: The next steps change the boot sequence for your computer when you contact Dell. 6. When the tests are complete, close the test screen to return to the devices specified...

Setup Guide - Page 65

... Restore" on your computer. 4. Turn off your computer and try again. 63 When the DELL™ logo appears, press several times to an earlier operating state • Create system recovery media Dell DataSafe Local Backup Basic To restore your computer to access the Advanced Boot Options window. Dell DataSafe Local Backup allows you to: • Backup and...

Setup Guide - Page 67

... media in when you see the Microsoft Windows desktop; NOTE: If you wait too long and the operating system logo appears, continue to wait until you purchased the...computer and try again. 3. To restore operating system and Dell factoryinstalled software using the system recovery media. then, shut down your data files before using the system recovery media: 1. When the DELL™ logo appears,...

Setup Guide - Page 69

... Cancel. 8. A message appears when the operating system and factory-installed applications have been restored to access the Advanced Boot Options window. The Confirm Data Deletion screen appears. When the DELL™ logo appears, press several times to factory condition. 9. To access the recovery options, log on the computer. 2. Turn on as a local user. then...

Setup Guide - Page 80

... that you may vary by region. Computer Model System Chipset Dell™ Inspiron™ One 2305 Dell Inspiron One 2310 Inspiron 2305 AMD® M880G + SB820M Processor Inspiron 2305 AMD Athlon™ II X2 AMD Athlon II X3 AMD Athlon II X4 Inspiron 2310 Mobile Intel 5 Series Express Chipset HM57 Inspiron 2310 Intel® Core™ i3 Intel Core i5 Intel...

Setup Guide - Page 81

..., 3 GB, 4 GB, 6 GB, configurations and 8 GB NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Drives Internally accessible Externally accessible) Memory Memory module connectors Inspiron 2305 Inspiron 2310 Memory module capacities Memory type one 3.5-inch SATA hard drive one digital microphone software program menus and media controls 79

Service Manual - Page 1

...Dell, the DELL logo, and Inspiron are either the entities claiming the marks and names or their products. Bluetooth is strictly forbidden. Information in any proprietary interest in the United States and/or other than its own. A00 Regulatory model: W01C series Regulatory type: W01C001; Dell™ Inspiron™ One 2305... (Optional) Display System Setup Utility Flashing the BIOS ...

Service Manual - Page 2

... screws that secure the AV board to the chassis. 7. Disconnect the AV board cables from the chassis. 1 AV board 2 screws (5) Replacing the Audio Video (AV...cables to the connectors on your computer). Remove the AV board shield (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Audio Video Board Dell™ Inspiron™ One 2305...

Service Manual - Page 4

...step 5 in Removing the Front Stand. 4. Replace the three screws that is not authorized by Dell™ is not covered by periodically touching an unpainted metal surface (such as a connector on ... screw holes on your computer. Back to Contents Page Audio Video Board Shield Dell™ Inspiron™ One 2305/2310 Service Manual Removing the Audio Video (AV) Board Shield Replacing the Audio...

Service Manual - Page 6

... Cover). 3. Remove the back cover (see Removing the System Board). 8. Back to Contents Page Audio Video Board Cable Dell™ Inspiron™ One 2305/2310 Service Manual Removing the Audio Video (AV) Board Cable Replacing the Audio Video (AV) Board Cable WARNING: Before working inside your computer, read the safety information that is not authorized by...

Service Manual - Page 8

...Dell™ Inspiron™ One 2305/2310 Service Manual Removing the Audio Video (AV) Button Board Replacing the Audio Video (AV) Button Board WARNING: Before working inside your computer, read the safety information that is not authorized by Dell...Follow the instructions in Before You Begin. 2. Connect the AV button board cable to the chassis. 6. Gently slide the AV button board into the slot...

Service Manual - Page 10

... 30 cm (1 ft.) of desk top space. Slide and lift the back cover off the computer. 5. Damage due to Contents Page Back Cover Dell™ Inspiron™ One 2305/2310 Service Manual Removing the Back Cover Replacing the Back Cover WARNING: Before working inside your computer, read the safety information that shipped with...

Service Manual - Page 76

... active system setup field. System Setup Options Inspiron One 2305 NOTE: Depending on your computer and installed devices, the items listed in the Setup Item. NOTE: Before you change system setup, it , and then press . Information on the right side of your computer, including installed hardware, power conservation, and security features. When the DELL™ logo is recommended...

Service Manual - Page 77

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Service Manual - Page 79

... network. NOTE: To boot to restore it. 3. To ensure your device is restored. 1. Changing Boot Sequence for example, to boot from the CD/DVD/CD-RW drive to boot from the floppy disk drive. Enter system setup utility (see the Microsoft® Windows® desktop. NOTE: Write down -arrow keys to access the menu. Press the up-

Service Manual - Page 86

... button logo are trademarks of your computer. Dell Inc. August 2010 Rev. CAUTION: A CAUTION indicates either trademarks or registered trademarks of data and tells you make better use of Dell Inc.; Other trademarks and trade names may be used in trademarks and trade names other countries. Back to Contents Page Dell™ Inspiron™ One 2305...