I Dropped My Inspiron N5110 And When I Turn It On Its A White Screen No Sound

Hi Mitzanieves,

The first step I request you to try is to shut down the computer and remove the power cable and the battery. Once done, hold the power button for 15-20 seconds and put the battery and the adapter back in. Now turn on the computer.

If this doesn’t work, you may run Pre Boot system assessment test. To run the test press and hold  the FN key (function key) and then press the power button once and keep holding the FN key till you see the test running on the screen.

If you are able to see the color bars and a clear screen without any lines or dots, then it may be an issue with the Video card/ motherboard. You may also connect an external monitor and check the display on the monitor screen. If you are able to see a clear display on an external monitor and a white screen on the laptop screen then it’s an issue with the LCD screen.

Let the test run and please let me know if you get any error message.

You can also follow some steps as mentioned in the link below:

You can refer the Dell Article 266787 on www.support.dell.com

http://dell.to/oe1Qg1 

Please reply if you have any further questions.

Thanks & Regards
Rathish C
#iworkfordell

 

Greetings - Sorry about the incident. One or more of the tinny thingies soldered and planted on the board may have broken off from the original place. This may not mean that the laptop is dead if it can have one who can gently strip it open and closely inspect the board. items like the battery, hard drive, disc drive and other obvius ones can be plged out ant only be put back when the laptop finally begin to show the normal bios stuff on the screen. One may have to get soldering during this inspecting and troublshooti. I hope this will help.

---

Hope that is helpful.
Kervz at www.satechhelp.co.za