How Do I Restore Inspiron 15z 5523 With Windows 8 Back To Factory Settings?

Hi reedjslim,

Please try the steps mentioned in the below link and see if it helps:

http://dell.to/Jotjbc

Please reply if you have further queries.

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Here for Dell support videos.

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Thanks & Regards
Prateek K

I suggest you to Refresh the system, The Refresh option is primarily a repair method. It is a great method of returning your PC to a known good state while preserving your files and a great deal of your configuration. With the refresh your PC option, user accounts, data files, and some settings are preserved on your PC without the need to create a backup, or make choices about what to keep or remove.

To Refresh windows 8 please follow the below mentioned steps:

1. Open the General section of PC Settings by the key combination WIN KEY + C to open charms bar and click PC Settings.
2. Click the Get started button under Refresh your PC without affecting your files.
3. Click the Next button at the Refresh your PC step of the wizard.
4. You may be prompted to insert installation or recovery media if there is not a recovery image preconfigured on your PC.
5. Click the Refresh button at the Ready to refresh your PC step.
6. At this point, the PC is restarted, and the refresh actions are completed.

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Tech freak