Dell 944 Support Question

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Question posted by Anonymous-75181 on September 18th, 2012

What Does Error Code 2200 On My Dell 944 Printer Mean?

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Answer #1: Posted by RathishC on September 19th, 2012 12:06 AM

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RathishC

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June 19th, 2012

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Hi,

The 2200 error message indicates a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.

Printer Reset:

1 Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2 Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: contact Dell.
No: Continue to step 3.

3 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.

No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, then it’s an issue with the hardware.

No: Install the color cartridge. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

For any further help please respond.

Thanks & Regards,
Rathish C
#iworkfordell

Related Dell 944 Manual Pages

Owner's Manual - Page 1

Dell™ Photo All-In-One Printer 944 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Using the Printer • Understanding the Printer Software • Maintenance and Troubleshooting www.dell.com/supplies | support.dell.com

Owner's Manual - Page 8

... and Conditions of Sale 105 Limited Warranties and Return Policy 108 Limited Warranty for Dell-Branded Hardware Products (U.S. Only 108 Total Satisfaction Return Policy (U.S. General Problems 80 Fax Problems 80 Paper Problems 80 Error Messages and Lights 82 Improving Print Quality 84 9 Contacting Dell Technical Assistance 85 Automated Order-Status Service 86 Contacting...

Owner's Manual - Page 11

... to create your projects. • You do need to connect your printer to a computer to scan, print, and fax. • You do a variety of things. 1 About Your Printer You can use the Dell Photo AIO Printer 944 to do not need to connect your printer to a computer to copy a document or print from memory cards, USB...

Owner's Manual - Page 14

... to select your language. If you see "Setup Problems" on your printer. Follow the instructions on page 77. www.dell.com | support.dell.com Setting Up Your Printer NOTE: The Dell Photo AIO Printer 944 supports Microsoft® Windows® 2000, Windows XP, and Windows XP Professional x64. until you see Setup. 3 Press the Select button . 4 Press...

Owner's Manual - Page 26

In Windows 2000, click Start→ Settings→ Printers. 2 Right-click the Dell Photo AIO Printer 944 icon. 3 Click Printing Preferences. 4 Click the Print Setup tab. 5 Select the paper type from the Media Type drop-down menu. 6 Click OK. 26 About Your Printer To turn off the automatic paper type sensor for all print jobs: 1 In...

Owner's Manual - Page 32

... these media and a small light that blinks indicating the card is being read or is being read. Data corruption can occur. 32 Printing The Dell Photo AIO Printer 944 supports the following digital media: • CompactFlash Type I • CompactFlash Type II (MicroDrive) • Memory Stick • Memory Stick PRO • SmartMedia • Secure...

Owner's Manual - Page 41

...-In-One Center opens. 7 Select the number of the document aligns with the arrow on the printer. 5 Close the top cover. 6 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 944→ Dell All-In-One Center. Make sure the upper left corner of the front of copies (1-99) and color...

Owner's Manual - Page 44

... or Black and White Photo). 10 Click See More Copy Settings to copy face down on the printer. 5 Close the top cover. 6 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 944→ Dell All-In-One Center. Make sure the upper left corner of the front of the image you...

Owner's Manual - Page 45

The Dell All-In-One Center opens. 2 Select a copy quantity and color. 3 Click See More Copy Settings ... tabs. Reduce or enlarge your document. - Changing Copy Settings 1 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 944→ Dell All-In-One Center. Choose a copy quality. - Click this tab: Print Scan Image Enhancements Image Patterns To: ...

Owner's Manual - Page 47

... Start button. NOTE: You can scan with the arrow on the printer. 4 Close the top cover. 5 Open the Dell All-In-One Center by clicking Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 944→ Dell All-In-One Center. The Dell All-In-One Center opens. 4 Scanning Scanning Documents You can also...

Owner's Manual - Page 48

... by clicking Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 944→ Dell All-In-One Center. www.dell.com | support.dell.com 6 In the Send scanned image to scan face down on the scanner glass. Scanning Photos 1 Turn on your printer. The Dell All-In-One Center opens. Make sure the upper left...

Owner's Manual - Page 50

... on the network. Use the Drivers and Utilities CD to any computer on your printer is being scanned. - www.dell.com | support.dell.com 5 Open the Dell All-In-One Center by clicking Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 944→ Dell All-In-One Center. Repeat until you finish customizing your...

Owner's Manual - Page 52

...-In-One Center by clicking Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 944→ Dell All-In-One Center. in Scan mode, press the Start button . The Dell All-In-One Center opens. www.dell.com | support.dell.com Editing Scanned Text Using Optical Character Recognition (OCR) Optical Character Recognition (OCR) software...

Owner's Manual - Page 53

... my computer. 3 Follow the instructions on Your Computer 1 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 944→ Dell All-In-One Center. Select what type of the item aligns with the arrow on the scanner glass. The...through e-mail: 1 Open the top cover. 2 Place the document or photo face down on the printer. 3 Close the top cover. -

Owner's Manual - Page 54

... e-mail program, write a note to accompany the attached photo, and then send it. The Dell All-In-One Center opens. 5 Click Preview Now. 6 In the Productivity Tools section, click...In the What is being scanned? www.dell.com | support.dell.com 4 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 944→ Dell All-In-One Center. Enlarging or Reducing...

Owner's Manual - Page 70

...com Removing and Reinstalling the Software If your printer does not function properly, or communication error messages appear when using your printer, you can remove and reinstall the printer software. 1 Click Start→Programs or All Programs→Dell Printers→Dell Photo AIO Printer 944→Uninstall Dell Photo AIO Printer 944. 2 Follow the instructions on the screen. 3 Restart your...

Owner's Manual - Page 77

... USB cable is properly connected to the electrical outlet and computer, if using a computer. • If an error message appears on your desktop. 3 Double-click the CD-ROM drive icon. The Dell Photo AIO Printer 944 supports Windows 2000 and Windows XP. IF THE SOFTWARE INSTALLATION SCREEN DOES NOT APPEAR AUT OMATICALLY, INSTALL THE...

Owner's Manual - Page 78

... Windows XP, click Start→ Control Panel→ Printers and Other Hardware→ Printers and Faxes. Unplug the printer power cable from your computer. • Turn off the printer. In Windows 2000, click Start→ Settings→ Printers. 2 Right-click Dell Photo AIO Printer 944 and select Set as Dell 944, Dell 944(Copy 1), Dell 944 (Copy 2), etc. 3 Print a job to each of these...

Owner's Manual - Page 79

... BEEN HELD OR PAUSED. 1 In Windows XP, click Start→ Control Panel→ Printers and Other Hardware→ Printers and Faxes. In Windows 2000, click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 944, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click it to Pause Printing. ENSURE YOU...

Owner's Manual - Page 112

... limited warranty for printer consumables (ink cartridges, toner cartridges, photo print packs, and photo paper) for Dell-branded printers, for the cartridge purchase cost, at Dell's sole option. ... FOR CANADIAN CUSTOMERS, EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, FOR...