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DIRECTV RC65 Support Question

DIRECTV RC65 Support Question

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Question posted by momstowe on June 7th, 2013

Remote Rc65

This remote is not working right, it doesn't change the channels. There are new batteries in it . It seems to stick like it could be worn out. It will not change the channels like it is suppose to. Can it be repaired or do I need a new one? Is there a charge to get a new one. Could it be on recall for not working correctly?  

Current Answers

Answer #1: Posted by BusterDoogen on June 8th, 2013 11:05 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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First check to make sure your remote device slide is set to DTV. If that doesn't work follow these instructions. Remote Control Programming

Remote Control Code Lookup This handy online tool gives you the code you need to set up your remote to control the devices connected to your TV. Get your code

How to program your DIRECTV remote control:

  • Press MENU on remote.
  • Select "Settings & Help".
  • Select "Settings".
  • Select "Remote Control".

While aiming remote at device, follow onscreen instructions to program remote to TV, DVD, or other device.

How to program the white DIRECTV remote to your TV

  • Look up the control codes for your DIRECTV remote control.
  • Make sure your TV is turned on.
  • Slide the mode switch at top of remote to "TV".
  • Press and hold the MUTE button. This is located above the number 1 button.
  • While still holding down MUTE, press and hold the SELECT button until the green light at the top of the remote flashes twice.
  • Enter the first TV code you have. The green light on remote should flash twice.
  • Aim remote at TV and press PWR button once. The TV should power off.
  • Once the TV is able to power off/on and control the volume, slide the mode switch at the top of the remote back to the left (DIRECTV). Your remote is now programmed.

If the TV does not power off, repeat steps 4, 5, 6, and 7, using the next code for your TV brand.

If remote control fails to program using all available codes, try scanning for the code.

How to scan for TV codes on your DIRECTV remote

  • Make sure your TV is turned on.
  • Slide the mode switch at top of remote to "TV".
  • Press and hold the MUTE button. This is located above the number 1 button.
  • While still holding down MUTE, press and hold the SELECT button until green light at the top of the remote flashes twice.
  • Then enter 9-9-1, the green light on remote should flash twice.
  • Point remote at TV and press CHANNEL UP button. Tap the CHANNEL UP button repeatedly until the TV powers off.
  • When the TV powers off, press and release the SELECT button.

Note: If the green light flashes three times before TV responds, then all codes have been cycled through. Our remote controls are guaranteed to program to your DIRECTV receiver, however your TV may not be compatible with our remote control.

You can find more help in the Remote Controls section of our Technical Forums at forums.directv.com. You can also use our Interactive User Guide to learn the ins and outs of your remote control.

Related DIRECTV RC65 Manual Pages

User Manual - Page 2

...Batteries 7 Controlling Your DIRECTV® Receiver 7 Setting Up Your DIRECTV Remote 7 Onscreen Remote Setup 8 Controlling Your TV 8 Setting Up the TV Input Key 9 Deactivating the TV Input Select Key 9 Controlling Other Components 9 Searching for TV, AV1 or AV2 Codes 10 Verifying the Codes 11 Changing...45 Repair or Replacement Policy 47 Additional Information 47 Compliance with FCC Rules and...
User Manual - Page 3

... the remote when the batteries are replaced Before using your DIRECTV Universal Remote Control, you can start enjoying its sophisticated technology allows you will control four ...control of your original remote controls into one easy-to-use unit that will not have an exclusive DIRECTV® Universal Remote Control that 's packed with your DIRECTV Universal Remote Control so you may need...
User Manual - Page 4

...DIRECTV Program Guide. On a DIRECTV DVR, enables onetouch record for your TV. Use GUIDE to control. See page 8.) Use these keys to the end. You can also hold the button down to... These keys are only active after the remote has been setup for any selected program. A green LED under each switch position indicates the component being controlled. Each press of equipment the mode switch ...
User Manual - Page 5

...for onscreen hints or refer to your TV. 5 The volume key is only active when the remote is set up for another selected device. For DVR boxes, LIST takes you to raise or...to choose highlighted items in the Program Guide and menu screens. ACTIVE displays the DIRECTV Active Channel which includes local weather, horoscopes and more! Press YELLOW* to display TV Options Press BLUE*...
User Manual - Page 6

... the sound off or back on. Press MUTE to page up (or down) through available channels in the Guide. Press DASH to activate number entries quickly. 6 Press ENTER to separate main... numbers. Press this key... Press the number keys to the last channel viewed. Press PREV to return to directly enter a channel number (e.g. 207) while watching TV or in the Guide. To......
User Manual - Page 7

... The DIRECTV® Universal Remote Control comes programmed to work with most DIRECTV receivers. BRAND MODEL 7 Setting Up Your DIRECTV Remote 1. Obtain two (2) new AA alkaline batteries. marks in the spaces below. Match their +and - Should the remote control not work with your DIRECTV Receiver, you will need to the + and - INSTALLING BATTERIES 1. Locate the DIRECTV Receiver...
User Manual - Page 8

...also use the manual method below : ONSCREEN REMOTE SETUP Once your brand until the green light under the TV position flashes twice, then release both keys. 6. CONTROLLING YOUR TV Once you wish to set ...it does not, repeat steps 3 and 4, trying each code for TVs" on the TV. ing. Highlight or write down the working code for...
User Manual - Page 9

Slide the MODE switch to control (e.g. For future reference, write down the working code for your TV in the blocks below : 1. Using the number keys enter 9-6-0. (The ... SETTING UP THE TV INPUT KEY Once you have setup the DIRECTV® Remote control for your TV, you can activate the TV INPUT key so you can change the input for your TV. Press TV POWER. Press and hold the MUTE...
User Manual - Page 10

... the component. 10 NOTE: Every time CHANS is pressed the remote advances to the next code and power is transmitted to the TV, ...tape or disk if applicable. 2. For future reference write down the working code for the component(s) set up to 30 minutes. 1. Press...or component and press CHANS. This process may take up a new component under AV1 and AV2 below: AV1: COMPONENT AV2: COMPONENT...
User Manual - Page 11

When the TV or component turns off turns off or performs the action you need is not available. NOTE: If the light flashes 3 times before the TV...box found on your component responded: 1. CHANGING VOLUME LOCK Depending on how you have set up the DIRECTV® Universal Remote Control using the above steps, use the remote that the VOL and MUTE keys work only for the component selected by the...
User Manual - Page 12

...remote control will not allow the user to lock volume to change channels, press ENTER on page 9.) 12 For Sony, use TV code 10093 and VCR code 20048. (See "Controlling Other Components" on the DIRECTV Universal remote control after entering a channel...and PREV do not work properly. PROBLEM: Changing channels does not work for your brand. SOLUTION: For power on Sony or Sharp TV/ VCR Combo...
User Manual - Page 29

... 11917, 11919, 11922 11959 11904, 11911, 11929 11904, 11926 11904, 11925 11931 11904 11904 11918, 11936 11904, 11911, 11929 Setup Codes for TV/VCR Combos Controlled by the VCR America Action Audiovox Broksonic Citizen Colt Curtis Mathes Daewoo Emerson Funai GE GoldStar Harley Davidson Hitachi Lloyd's Magnasonic Magnavox Magnin Memorex MGA...
User Manual - Page 41

... Setup Codes for Audio Receivers ADC 30531 Aiwa 31405, 30189, 30121, 31089, 31243, 31321, 31347, 31388, 31641 Akai 31512 Alco 31390 AMC 31077 Amphion Media Works 31563, 31615 AMW 31563, 31615 Anam 31609, 31074 Apex Digital 31257, 31430, 31774 41
User Manual - Page 47

...the dealer or an experienced remote control/TV technician for help via the Internet, visit us at: directv.com Or ask for the battery cover, may cause permanent damage...REMOTE CONTROL WILL BE ERROR FREE. REPAIR OR REPLACEMENT POLICY If the DIRECTV® Universal Remote Control does not function properly, DIRECTV will, at our sole discretion, repair or replace the DIRECTV Universal Remote Control...

DIRECTV Knowledge Base Results

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