Cant Get The Volume To Work

Press MENU on remote.
Select "Parental, Favs and Setup".
Select "System Setup".
Select "Remote".
Select "Program Remote".

While aiming remote at device, follow onscreen instructions to program remote to TV

OR

you can find the correct TV code for the remote.

Find your code here:

http://www.directv.com/DTVAPP/global/contentPageIF.jsp?assetId=P6420119#h:620.837 ;

Once you find your TVs appropriate codes list follow these steps:

TV should be turned on.
Slide the mode switch to "TV".
Press and hold the MUTE button. This is located above the number 1 button.
While still holding down MUTE, press and hold the SELECT button until the green light at the top of the remote flashes twice.
Enter the first TV code you have. The green light on remote should flash twice.
Aim remote at TV and press PWR button once. The TV should power off.
Once the TV is able to power off/on and control the volume, slide the mode switch at the top of the remote back to the left (DIRECTV). Your remote is now programmed.

If the TV does not power off, repeat the steps with the next code in the list. If this still doesn't work try scanning for the code instead.

To scan for code

Your TV should be on.
Leave the mode switch on "TV".
Press and hold the MUTE button. 
While still holding down MUTE, press and hold the SELECT button until green light at the top of the remote flashes twice.
Then enter 9911, the green light on remote should flash twice.
Point remote at TV and press CHANNEL UP button. Tap the CHANNEL UP button repeatedly until the TV powers off.
When the TV powers off, press and release the SELECT button.