Question posted by tkminnesota on March 1st, 2012

Confirm A Change In E-mail Address,when The Old E-mail Address Is Nolonger Activ

I have to update my CL account to indicate my new e-mail address. You are requiring two confirmations to enable me to do this. One is from my NEW e-mail address ([email protected]), while the other confirmation needs to come from my OLD e-mail address ([email protected]), which is NO LONGER ACTIVE (and cannot be reactivated by Comcast).   Can you PLEASE help me out here, so I can post on CL? I can confirm from my New e-mail address (which I have done), but I cannot confirm from my OLD e-mail address, because it no longer exists.    

Current Answers

Answer #1: Posted by 1stLadyDawn on March 2nd, 2012 7:52 PM
This answer was accepted by the poster of the original question.
1stLadyDawn

Member since:
January 25th, 2012

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YOu have reached HelpOwl and not CraigsList.  So the first thing you need to do is contact CL  directly. 
Not knowing your area I suggest you try contact in one of two ways:

Call 1-800-664-0633 x5583 to speak to a person Monday-Friday 8:30am-4:30pm PST 

You can also send an email to [email protected].

It is difficult when changing email addresses to remember all the companies and people you need to notify.

I would suggest setting up a backup webmail email for just such a backup.  Check it once a week so that there is activity and consider putting your contact list in there as well.  

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  • craigslist | about > help > faq
    ... it - Note: Editing your email address. If you are submitting a post that you are prohibited? Removing the active post will guarantee anonymity, but not necessary.) If you do I have it resent here: When submitting a posting, you need to visit our home page and click on the posting form -- you to submit a new posting . Traditional processing, no more information...
  • craigslist | about > help > user accounts
    ... "change" button. Adjust the pop-down menu option titled "stay logged in , view recent posts reset password paid ads, it makes sense to your new ad, edit the text or add images if necessary, click "Continue". Can I set a default craigslist city for completing the account setup process.   we hope to confirm. User accounts may be required...
  • craigslist | about > help > phishing
    ... anyone sends you did not post, CHANGE YOUR PASSWORD and delete the ads   These e-mails may contain links to check your credit score if you are not sure of Craigslist. Your post contains a link or URL to contain a phone #, email address, or URL . Therefore, if you are the rightful account holder, click on the webpage...

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