Compaq 620 Support Question

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Question posted by rbs6ty on February 6th, 2013

Audio Output Problem

i am using an hp compaq 620 base model, it was 32bit, now i just turned it into 64bit everything seems to be alright but not from sound.

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Answer #1: Posted by tintinb on February 7th, 2013 6:46 PM

This answer was accepted by the poster of the original question.

tintinb

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October 26th, 2012

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I believe that the audio driver software was not installed to your computer system or lost due to Operating System upgrade. The best solution for this is to download the driver software from the support website of Compaq. I have provided the steps below.

1. Visit

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=4158431&locale=en_us&taskId=135&prodSeriesId=4158455&prodTypeId=321957

2. Choose and click the Operating System

3. Locate and click the Driver - Audio link

4. Click the Download button at the right side of the page

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

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