Question posted by bobsooze1984 on October 26th, 2015

Dvr On Comcast Motorola Dch3416 Not Working After Power Outage

After a recent power outage, the dvr on my comcast motorola DCH3416 box is not working. When I press the dvr button on the remote, it takes me to the dvr screen, but it says "no listings available" . Right above it on the right, it says that the dvr is 56% full which it was prior to the outage. I unplugged the power cord and the problem still exists. I'm hoping there is something else I can try before I have to deal with the very frustrating customer service at comcast.....Any help is a

Current Answers

Answer #1: Posted by BusterDoogen on October 26th, 2015 7:55 AM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,447
1,100
points
Here are the possible solutions.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Comcast Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • What is the DOCSIS 1.0 "End of Life" replacement program?
    ...recent DOCSIS versions, which will improve your high-speed Internet experience.   For our existing customers, we will be in contact with a customer service representative now, and ask for how cable modems work.  A non-exclusive list of Life" replacement program? If you prior...nbsp;Motorola &...say they comply with DOCSIS 1.1, DOCSIS 2.0, and now DOCSIS 3.0. 
  • Connect Your HomePoint Equipment
    ... continuing Connect the power cord into a power outlet and place your handset in the wall Disconnect the coaxial cable from the back of your existing cable device (DVR, television, cable box or cable modem)...to one of an emergency during a power outage.  The Internet light may take up your house that you have any problems with its base, the screen will display the number 1 next to...
  • What are the differences between the two set-top boxes for AnyRoom DVR?
    ... of DVR recordings.  Motorola DCX 3400M (hub) This box functions as a normal HD/DVR set-top box that controls all DVR recording functions such as series recording schedules and DVR content management functions such as priority settings and deleting DVR content Motorola DCX 3200M (terminal) An HD, non-DVR set-top box that functions as the remote set -top boxes for AnyRoom DVR...

Similar Questions

Ask a New Question
Use the box below to post a new question about Comcast.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Comcast Reviews

View thousands of Comcast user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Comcast customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Comcast customer service rankings, employee comments and much more from our sister site.