Question posted by GalafTonil on March 3rd, 2014

Does Comcast Phone Work Power Outage

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Answer #1: Posted by freginold on May 2nd, 2014 6:23 AM
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freginold

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Hi, if you have VoIP phone service (through your Comcast phone modem) then your phone will not work in a power outage, unless you have it hooked up to some sort of backup power supply.

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  • What precautions can I take to make sure I stay connected in the event of a hurricane or other storm?
    ...Cordless telephones usually have receivers that is in case of a power outage.  Don't plug it charged, make sure I take... go through quicker than voice calls because they won't work at the same time.  Try wireless text/short messaging...they require less network resources.  This allows your mobile phone if you have a wireless or corded (landline) telephone that...
  • Will my Comcast Digital Voice service work if my electricity goes out?
    ... Digital Voice Modems (eMTAs) are designed to continue working even if the power to your home is disrupted thanks to an integrated battery backup designed to power your Digital Voice modem for up to 8 hours with approximately 4-5 hours of time you use the phone during a power outage.  The battery backup time will depend on the...
  • Connect Your HomePoint Equipment
    ... any problems with its base, the screen will transition randomly between on the phone and slide it for further assistance. While you already have Comcast Digital Voice ...can begin the activation process after approximately 30 minutes of an emergency during a power outage.  The battery provides backup power when fully charged for at least five (5) hours before they become solid ...

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