Username Comes Up As Invalid When Entering It For Online Resources.

I just recently used the customer service online through the comcast website, and received the username, but when entering it into the appropriate field, it comes back as invalid username and password

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Comcast Digital Voice Features Quick Reference Guide
...;*82 Voice Mail To access and manage the features online: If you have both Comcast Digital Voice and High-Speed Internet service : Access the SmartZone Communications Center from www.comcast.net Select the Email icon Enter your primary user name and password You will be directed to SmartZone where you can manage your...
How do I know if my Internet communications are private and secure?
... private and secure? Learn more Do not assume any other personal data. Do use password protection for usernames, passwords, account numbers or any privacy when posting on the Internet or send anything on... to assume high-tech communication will use your Personal Web Pages In the past, letters have some basic common sense tips you communicate online. Do learn how a site will...
Can I change the voice mail system to give me instructions in another language?
...then press Accessing online If you have both Comcast Digital Voice and High-Speed Internet service Access SmartZone from www.comcast.net Select the Email icon Enter your primary user name and password Go to the... Voice Open a Web browser and go to Log into the Digital Voice Center (DVC) using preferred method of access (Comcast Digital Voice telephone number and current voice mail passcode) Click ...