Question posted by bonniejquintero on March 18th, 2012

Just Had Cable Installed Today. No Picture On Tv. Now What?

The person who posted this question about Comcast did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by pellkiness on March 19th, 2012 5:27 AM
pellkiness

Member since:
June 22nd, 2010

Points: 2,988,850
100
points
There could be about 1,568 reasons. Need a lot more information. It's hard to imagine the cable tech would leave your house without testing the cable to see if it works. You should call your local Comcast office and they can troubleshoot it over the phone. It's probably that your remote isn't set up correctly, but becase we don't know what kind of cable box, TV or remote you have, we can't be of much help.

Answer #2: Posted by conjj1951 on August 11th, 2020 9:44 AM
conjj1951

Member since:
July 18th, 2019

Points: 150
100
points
check your input selection, insure your HDMI connected is same as your input on tv

Comcast Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • What is a set-top box?
    ..., you can be provided upon your installation.  Comcast's HD and DVR services all require a set -top box, you must purchase a Comcast Digital Cable package.  Pictures of Comcast's set-top boxes can ...box (also known as a digital converter, or digital cable box), is a set-top box? What is a cable box that when attached to your TV, allows you to compare prices and packages and the ...
  • Troubleshooting Your High-Definition
    ... have a Standard-Definition (SD) set-top box and SD or HD TV, you should use Composite, RF, or S-Video cabling to connect your TV and set to 480i or 480p Ensure that you are using HDMI or component cables  No picture on HD or video channels Double-check all connections to ensure secure...
  • Connecting a Set-Top Box or Digital Adapter (DTA) to a Media Center PC
    ... the back of the remote sensor for your set-top box Connect one end of the other end of this coaxial cable to the TV IN jack, located on the back of the Media Center PC Make sure the remote sensor is located near the set-top box and then ...

Similar Questions

After A Storm Tv Says No Signal
I have never been so frustrated calling for service I tried the online service could not fix problem...
(Posted by mnasher10 3 years ago)
New Service
I just had Comcast installed today. Everything is working fine but my verizon phone was disconnected...
(Posted by cekey 11 years ago)
Return Of Comcast Installer's Tool.
This morning installer left a valuable tool when installer put in TV cable and phone (510-531-0329),...
(Posted by rmsjr6320 12 years ago)
Ask a New Question
Use the box below to post a new question about Comcast.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Comcast Reviews

View thousands of Comcast user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Comcast customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Comcast customer service rankings, employee comments and much more from our sister site.