Question posted by candphelmick on January 19th, 2012

I Have 2 Out Of 5 Cable Boxes That Will Not Come On After A Bad Storm Last Month

how do i get 2 bad boxes replaced

Current Answers

Answer #1: Posted by pellkiness on January 20th, 2012 6:51 AM
This answer was accepted by the poster of the original question.
pellkiness

Member since:
June 22nd, 2010

Points: 2,988,850
1,110
points
They probably got zapped by electrical surges. You can either take them to your local Comcast office for replacements or call them to come out ( they will charge you for that). To find your local office/phone number, please go here:

http://www.comcast.com/Corporate/shop/retail/StoreLocator.html

Comcast Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • What is On Demand from Comcast Digital Cable and how do I get it?
    ... existing Digital Cable box, in your Digital package. Customers can rewind, fast forward and pause programs, and can store selections for no additional charge.  What is not available in your area.  To see if ON DEMAND is included with your area, click here .  To see what's on this month, check...
  • If I set my VCR timer to tape a program, why did it not work?
    If I set my VCR timer to record. Make sure the Comcast cable box is tuned to the channel you wish to tape a program, why did it not work? Check to ... with us .  In most areas that channel. If the channel you must clear all lock options to allow the cable box to record.  If this does not resolve your television and VCR are on the correct channel to display that is locked...
  • How to Use the All On Button on Your Remote Control
    ... If you do not want to use the button, you must first program your remote control for your cable box (either it will now be on or off, depending on what it to use it was before) ... programmed, using the button will only turn the cable box on (or off ) If the cable box and TV become out of your TV and cable box on or off by pressing the Cable button on the top of the remote Point the...

Similar Questions

No Signal. How Do I Get A New Cable Box?
Cable box DEAD. How do I get a new one. I have called Comcast five times over the last 1.5 hrs. The ...
(Posted by kiaroyal 8 years ago)
Cable Box For Local Channels
I have an older model tv and wanted to at receive local channels, I bought a tv antenna, would have ...
(Posted by Anonymous-130165 10 years ago)
I Was Pointing The Remote At The Cable Box Should It Be Pointed At The Sound Bar
will this have an effect on what is beening programed
(Posted by damjam12 11 years ago)
Comcast Cable Boxes
Is it possible to get basic channels (1-22) on some TVs in my house without having either a cable bo...
(Posted by kagen69 11 years ago)
How Do I Get Digital Cable Boxes
i live in century village, deerfield beach , fla. we get comcats thru our association . i need to ge...
(Posted by ny2fla48 12 years ago)
Ask a New Question
Use the box below to post a new question about Comcast.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Comcast Reviews

View thousands of Comcast user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Comcast customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Comcast customer service rankings, employee comments and much more from our sister site.